Oversee and implement switch provisioning (configuration) and implementation across multiple sites.
Establish network monitoring for newly installed and replaced equipment.
Escalation point for all NetScaler incidents, engineering requests and operational support.
Support and operate Software-Defined Wide Area Networks (SD-WAN) sites
Manage the LAN/WAN routing protocol between the routers and perform port management, network capacity management.
Provision and configuring switches and routers.
Utilize and implement network orchestration tools and techniques to facilitate automated and consistent configurations, management, testing, deployment, and operations of physical and virtual devices within the network.
Manage status, errors, and inbound and outbound traffic statistics of all routing interfaces, bandwidth utilization, and errors of all inbound and outbound LAN/WAN circuits.
Generates / updates network documentation in coordination with the onsite installation resources.
Produce knowledge base articles and SOPs.
Requirements
Public Trust Clearance and ITILv4 Foundation Certification by start date.
3+ years of experience managing NetScaler.
Previous experience managing NetScaler in a large enterprise environment.
Previous experience supporting and operating Software-Defined Wide Area Networks (SD-WAN) sites.
Design and develop solutions to complex applications problems, system administration issues, or network concerns.
Proven ability to work independently in a full and/or partial remote environment with limited supervision and may supervise/lead others.
Possess the ability to communicate in both oral and written forms, demonstrating an ability to communicate effectively with all levels of staff as well as clients.
Possesses and applies expertise on multiple complex work assignments.
Maintain standard working hours per the DIGIT contract and to be available for meetings, and other collaborative efforts during working hours.
Benefits
Competitive salary
Flexible working hours
Professional development opportunities
Remote work options
Health insurance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.