Product Designer

• Own domains, not tickets
• Take end-to-end ownership of one or more cross-squad domains (e.g. onboarding & activation, payroll & compliance, information architecture & platform navigation).
• Define and maintain quality across all related features and journeys.
• Act as the go-to design partner for Product and Engineering leaders in those areas.
• Proactively drive vision & strategy (beyond the immediate contract)
• Even within a short-term contract, help shape and socialise a UX vision that looks 12–24 months ahead for your domains, including narratives, principles, north-star flows, and “before vs after” stories.
• Identify key areas of interest where system level UX needs solving... and solve it.
• Translate business strategy and customer insights into clear problem statements, opportunities, and UX bets.
• Handle the ugly things
• Take on the gnarliest, most ambiguous, cross-cutting problems where ownership is unclear and where no one “owns” all the pieces.
• Lead discovery, framing, and exploration for complex initiatives, turning messy problem spaces into clear options and trade-offs.
• Work on highly technical or sensitive flows where mistakes are costly (e.g. money movement, compliance, contracts, critical workflows).
• Raise the bar for design quality
• Define what “good” looks like through principles, patterns, examples, and anti-patterns.
• Lead cross-team critiques, design reviews, and pattern reviews; give clear, actionable feedback that lifts the work.
• Pair with Senior and Mid-level designers on their most challenging projects, helping them strengthen their thinking, craft, and storytelling.
• Influence, not manage
• Operate as a senior IC: no direct reports, but a strong voice in how we work and what we ship.
• Mentor designers across teams, supporting other in calibrating quality and expectations.
• Represent Design in cross-functional forums with Product and Engineering leadership, advocating for the customer and long-term product quality.
• Codify structures & patterns
• Contribute to and evolve our information architectures, interaction patterns, and UX frameworks so teams can move faster with confidence.
• Ensure teams are using coherent structures and patterns rather than reinventing solutions in isolation.
• Help define guidelines and standards that scale as we grow.

Principal Product Designer

Senior Product Designer