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Employer Direct Healthcare

Client Marketing Manager

Employer Direct Healthcare

Client Marketing Manager enhancing client advocacy and collaboration with Customer Success at Lantern. Focused on building strong relationships to foster pipeline and revenue growth.

Posted 7/29/2026full-timeNew York City • New York • 🇺🇸 United StatesSeniorLeadWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing client relationships and driving client engagement through advisory programs, with a strong focus on upselling and revenue growth in B2B environments, particularly within healthcare or SaaS sectors.

Highest-signal resume keywords
B2B Marketing ExperienceClient Relationship ManagementSalesforce ProficiencyCustomer Success CollaborationAI Tools Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Client MarketingAccount ManagementRelationship ManagementUpselling StrategiesRevenue Growth Strategies
Soft Skills
Client AdvocacyCross-Functional PartnershipEngagement Strategies
Tools & Technologies
SalesforceHighspotAI Tools
Industry Keywords
HealthcareSaaSClient Advisory ProgramClient Reference Program

About the role

Key responsibilities & impact
  • Own and grow Lantern's client reference program, building a strong, active pool of client advocates over time
  • Run Lantern's client advisory program, a recurring forum that keeps clients engaged and connected to relevant opportunities
  • Act as the key point of coordination for client requests, working in lockstep with Customer Success
  • Partner with Customer Success to accelerate upsell, expansion, and deal velocity across the client lifecycle
  • Build and maintain high-touch, hands-on client relationships that fuel pipeline and revenue growth

Requirements

What you’ll need
  • Bachelor's degree or equivalent experience
  • 7+ years of experience in B2B marketing, client marketing, or account/relationship management — ideally within healthcare or SaaS
  • Required proficiency in Salesforce, Highspot, and AI tools (Claude)
  • Proven experience managing external client relationships and partnering cross-functionally with Customer Success

Benefits

Comp & perks
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Short & Long Term Disability
  • Life Insurance
  • 401k with company match
  • Paid Time Off
  • Paid Parental Leave