Assistant Property Manager, Multifamily

Empire State Realty Trust

Assistant Property Manager at ESRT supporting daily operations of multifamily portfolio in New York City. Ensuring resident satisfaction and financial performance while managing compliance and communication.

Posted 4/20/2026full-timeNew York City • New York • 🇺🇸 United StatesMid-LevelSenior💰 $80,000 - $100,000 per yearWebsite

About the role

Key responsibilities & impact

Support the Property Manager in the day-to-day operations and overall management of ESRT’s multifamily residential portfolio
Work closely with the property management, leasing, and on-site teams to ensure exceptional resident satisfaction, operational efficiency, financial performance, and compliance with all applicable local, state, and federal regulations
Serve as a key liaison between residents, building staff, vendors, and management, ensuring seamless communication, high service standards, and effective execution of building operations

Requirements

What you’ll need

Bachelor’s degree required; advanced degree or certifications a plus
Minimum of 5–7 years of residential property management experience
Experience managing multifamily assets in NYC strongly preferred
Prior leadership experience managing on-site teams required
Strong financial acumen with ability to analyze budgets, forecasts, and financial statements
Knowledge of residential leasing, rent regulation, and property operations
Strong leadership and team management skills
Excellent communication and problem-solving abilities
Ability to manage multiple priorities in a fast-paced environment
Working knowledge of building systems (mechanical, electrical, plumbing)
Proficiency in Yardi, BuildingLink, Microsoft Office, and related systems

Benefits

Comp & perks

Competitive base salary and bonus
Health/Dental/Vision insurance
Company sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance
Voluntary Enhanced LTD Program
Voluntary Hospital, Accident, and Cancer Programs
401(k) with 100% match up to 5%
Paid parental leave
Pre-tax transit accounts
Employee Assistance Program for emotional, financial, and legal support
Generous paid time off
Flex remote work time
Flex Summer Fridays
Employee engagement programs
Volunteer time off
Continuing education
Complimentary Empire State Building Observatory access
Complimentary gym membership and other wellness benefits
Employee Discount Programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

residential property managementfinancial analysisbudgetingforecastingfinancial statements analysisresidential leasingrent regulationbuilding systemsmechanical systemselectrical systems

Soft Skills

leadershipteam managementcommunicationproblem-solvingorganizational skillscustomer servicemultitaskingoperational efficiencyresident satisfactionvendor management

Certifications

Bachelor's degreeadvanced degree