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Architectural Products Account Coordinator
Empire OfficeArchitectural Products Account Coordinator at Empire & Co. providing customer service and operational support for Walls projects.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in project coordination and customer support within the architectural and construction sectors, ensuring high levels of client satisfaction through effective communication and operational efficiency. Proficient in managing project documentation, vendor relations, and order management processes.
Highest-signal resume keywords
Project CoordinationCustomer SupportMicrosoft Office SuiteArchitectural ProductsOrder Management Systems
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project CoordinationQuote EntryOrder TrackingSpecification ReviewArchitectural DocumentationVendor Pricing VerificationBilling ManagementLead Time CoordinationDemountable WallsGlass Systems
Soft Skills
Strong Communication SkillsOrganizational SkillsTime Management SkillsCritical ThinkingProblem-Solving
Tools & Technologies
Microsoft Office SuiteHedberg ERPOrder Management Systems
Industry Keywords
Commercial InteriorsConstructionDealership OperationsArchitectural Wall SystemsSpecialty Products
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Providing exceptional customer service and operational support throughout the project lifecycle in a timely and accurate manner
- Quote and order entry, order tracking, project coordination, installation support, and client communication
- Supporting the sales team and partner closely with vendors, operations, project teams, and clients
- Ensuring Walls projects are delivered accurately, efficiently, and with a high level of client satisfaction
- Acquiring vendor pricing and verifying quotes and project details
- Assisting with specification review and architectural documentation
- Preparing quotes and completing order entry documentation
- Coordinating with manufacturers and vendors regarding project requirements, lead times, and deliverables
- Managing deposits, billing requirements, and project administration
Requirements
What you’ll need- High School Diploma plus 1–3 years of professional experience required
- Bachelor’s degree or equivalent combination of education and experience preferred
- Prior experience in project coordination, walls, architectural products, commercial interiors, construction, dealership operations, customer support, account coordination, or related industries preferred
- Experience supporting projects involving architectural wall systems, specialty products, demountable walls, glass systems, or related construction solutions is a plus but not required
- Proficiency with Microsoft Office Suite (Outlook, Excel, Word); experience with Hedberg or similar ERP/order management systems preferred
- Strong written and verbal communication skills
- Comfortable handling multiple priorities and deadlines simultaneously
- Strong organizational and time management skills with exceptional attention to detail
- Strong critical thinking and problem-solving capabilities
- Ability to work independently while collaborating effectively in a remote environment
Benefits
Comp & perks- Optional Work from Home
- Full Time
- Day Shift