Customer Support

• Leads and provides project management support for a variety of projects which may involve financial administration, compiling and reviewing metrics, the upgrade of software systems, etc.
• Develops and manages project time lines
• Works closely with project team/departments to identify and resolve concerns
• Assumes responsibility for timely delivery of project deliverables as scheduled
• Develops and maintains databases and reports
• Designs presentations in support of department's needs
• Tracks departmental budgets and forecasts future budget needs
• May plan and coordinates special events
• May maintain and update the departmental website
• Performs related responsibilities as required

Project Support Specialist – Neurology

Bilingual Customer Service Desk Agent – English, Spanish

Treasury Management Client Support Specialist

Advanced Application Support Specialist

Customer Experience Account Delivery Manager

Healthcare Customer Service Representative