Quality Improvement Safety Program Manager
Emory University
full-time
Posted on:
Location Type: Hybrid
Location: Atlanta • United States
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About the role
- Supports the planning, education and implementation of quality improvement and safety projects throughout the department's practice locations.
- Interventions will take place through inter-hospital collaboration, multidisciplinary communication, and the implementation/analysis of care delivery processes that impact quality metrics.
- Travel and access throughout the department locations is required.
- Serves as a resource for education and training regarding quality improvement, accreditation standards, internal process improvements, and external regulatory requirements.
- Monitors and evaluates the performance of value-based care programs, analyzing data to identify opportunities for improvement, and optimizing program effectiveness.
- Oversees and implements value-based care initiatives and leads special projects to enhance the overall effectiveness and efficiency of the department's care delivery.
- Analyzes and presents clinical and non-clinical dashboard reports to the division as well as hospital leadership and staff.
- Collaborates with leadership to establish organizational quality goals.
- Partners with the clinical leaders including designated quality leads, nursing leaders as well as cross-functional leaders throughout the organization.
- Leads communication with stakeholders and external parties.
- Leads and coordinates special projects to address specific challenges or opportunities within the organization, driving innovation and continuous improvement.
Requirements
- Bachelor's degree in life science, nursing, healthcare management, business, quality improvement science or related fields.
- Must have at least seven years of experience in project management developing and leading quality assessment and performance improvement programs in a healthcare system.
- Candidates must be facile with EPIC's electronic medical record system and have experience in implementing Epic, Six Sigma, Lean or IHI model of Improvement.
- Knowledge of applicable acute care quality, state, federal, and Joint Commission standards/regulations.
- Expected to obtain Professional in Healthcare Quality (CPHQ) status within two years of employment.
- Preferred to have the candidate to currently have or will attain Certified Preferred Professional in Healthcare Risk Management certification.
- Candidates must have experience in Excel, Word, PowerPoint, SharePoint, and Microsoft Teams as well as QI Macros or similar SPC analytics program.
Benefits
- Remote work options (may be granted at department discretion)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementquality assessmentperformance improvementdata analysiscare delivery processesvalue-based careSix SigmaLeanIHI model of Improvementquality improvement science
Soft Skills
multidisciplinary communicationcollaborationleadershipstakeholder communicationinnovationcontinuous improvementeducation and trainingorganizational quality goals
Certifications
Professional in Healthcare Quality (CPHQ)Certified Preferred Professional in Healthcare Risk Management