Emory University

Associate Director of Alumni Engagement – Leadership Engagement

Emory University

full-time

Posted on:

Location Type: Hybrid

Location: Atlanta • United States

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Job Level

Senior

About the role

  • Creates, maintains, and enhances the relationship between alumni and the university and among alumni themselves.
  • Creates/manages strategy for recruiting, cultivating, and engaging alumni through class reunions, events, and programs for a specific school or unit.
  • Plans and develops communication methods directed at alumni on an on-going basis.
  • Recruits, cultivates and provides direction to volunteer leadership.
  • Represents designated program/school within the division.
  • Fosters relationships with other campus offices, schools/divisions.
  • Monitors program budget.
  • May manage event budgets.
  • Strengthen connections among alumni and constituents to inspire engagement and support of university priorities.
  • Manage engagement with domestic and international alumni markets, with emphasis on digitally activated and emerging alumni communities.
  • Design and lead digital engagement strategies that build and sustain alumni communities through virtual programs, online platforms, and community-based communication channels.
  • Cultivate and manage relationships with alumni boards, networks, and affinity organizations under supervision.
  • Serve as a primary departmental contact and represent the team in collaboration with other units across the division and university.
  • Maintain accurate information on selected alumni and prospects, including activity reports, visit documentation, and CRM coding.
  • Meet division metrics related to visit preparation, qualification, visits, referrals, activity reporting, and CRM data integrity.
  • Track, evaluate, and report on program and event metrics to assess populations served and inform volunteer engagement goals.
  • Develop and implement digital engagement plans, content strategies, and virtual experiences supporting alumni- and volunteer-led initiatives.
  • Enable volunteer success by providing clear documentation, tools, and guidance for digital engagement and leadership development.
  • Leverage CRM systems, digital engagement platforms, and related technologies to inform decision-making and resource allocation.
  • Identify and research alumni prospects for volunteer leadership and engagement opportunities.
  • Maintain knowledge of best practices and emerging trends in alumni engagement, digital community building, and volunteer management.
  • Some night and weekend work is required.
  • Some travel may be necessary.
  • This position requires coming in person two days a week.

Requirements

  • Bachelor's degree and three years of alumni engagement, event planning, public relations or other related experience OR an equivalent combination of experience, education, and/or training.
  • Successful candidates will possess strong organizational, written, and verbal communication skills and possess the ability to manage multiple projects simultaneously.
  • Demonstrated ability to build and sustain relationships across a university and/or healthcare system.
  • Commitment to excellent customer service, collaborative work, and comfort operating in ambiguous or evolving contexts.
  • Experience managing volunteers and engagement initiatives, including work in virtual or digital environments.
  • Experience developing or supporting digital engagement strategies, virtual programs, or online communities.
  • Proficiency with Microsoft Office Suite, CRM systems, mass email platforms, and project management tools.
  • Prior experience in advancement, fundraising, alumni engagement, nonprofit, or university settings.
  • Flexibility to adapt to changing priorities, deadlines, and engagement strategies.
Benefits
  • Hybrid Remote
  • Health and Safety Information Not Applicable
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
alumni engagementevent planningpublic relationsdigital engagement strategiesvolunteer managementproject managementcontent strategiescommunity buildingactivity reportingCRM data integrity
Soft Skills
organizational skillswritten communicationverbal communicationrelationship buildingcustomer servicecollaborative workadaptabilitymulti-project managementleadership developmentstrategic thinking
Certifications
Bachelor's degree