Emory University

Director of Alumni Engagement

Emory University

full-time

Posted on:

Location Type: Hybrid

Location: Atlanta • United States

Visit company website

Explore more

✨ AI Apply
Apply

Job Level

Lead

About the role

  • Develops, designs, leads, and implements programs and activities designed to strengthen ties between a school, unit, or program and its constituents.
  • Develops, markets, plans, and manages the events/activities coordinated through the designated program.
  • Responsible for increasing alumni engagement through alumni and student programming and events, special interest groups, volunteer programs, affinity programs, and online services.
  • Develops, cultivates, and manages relationships with volunteers, board, chapter, and affinity alumni organizations.
  • Develops and advances program or school relationships both within the division, and other campus offices, schools/divisions.
  • Supports the representation of the program off campus and manage the integration of activities with other initiatives/events.
  • Manages a school, unit, or program budget.
  • Performs related responsibilities as required.
  • In addition to the duties outlined above, the Director may be required to partner with division advancement and engagement officers to qualify, engage, cultivate, solicit, and steward potential prospects.
  • Maintain information on selected alumni and prospects including activity reports in CRM system.
  • Meet department metrics for visit preparation, qualification, activity reports, visits, referrals, and accurate coding using the CRM system.
  • Track and evaluate program metrics and produce reports on program and event participants to provide an analysis of populations served and directly support achieving goals for respective volunteer programs.
  • Use CRM and other applications to communicate with stakeholders, track progress, and collect, analyze, and interpret information to inform operations.
  • Distribute monthly e-newsletter prepared by Candler Communications.
  • Establish and maintain meaningful relationships with alumni through ongoing cultivation and strategic stewardship.
  • Leverage relationships and connections to strategically engage individual prospects or groups/networks.
  • Develop and conduct individual and training programs, orientations, and written materials for alumni programs.
  • Develop, lead, and train colleagues and volunteers to execute digital engagement campaigns/programs in support of increased connectivity, philanthropy, and presence across alumni communities.
  • Direct Senior Class Giving Campaign.
  • Direct activities of the Candler Alumni Board.
  • Maintain knowledge/expertise of best practices and current trends for alumni engagement.
  • Some night and weekend work is required. Some travel may be necessary.

Requirements

  • A bachelor's degree and five years' experience in alumni engagement, fundraising, or public relations.
  • Successful candidates will possess strong organizational, written and verbal communication, and effective presentation skills.
  • Strong interpersonal and problem-solving skills with attention to detail, the ability to work with ambiguity, navigate a complex work environment, and the ability to manage multiple projects simultaneously.
  • Experience managing volunteers and events, leading teams, working independently as well as collaboratively to achieve goals, with a commitment to delivering exceptional customer service.
  • Experience working with various technologies including advanced knowledge and experience with Microsoft Office Suite, mass email applications, database and project management software, and CRM systems.
  • Prior experience in advancement, fundraising, alumni engagement, non-profit, or a university setting.
  • Flexibility to accommodate changing priorities and deadlines.
  • Experience with faith-based institutions in either volunteer or professional roles.
Benefits
  • Health and Safety Information Not Applicable
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
alumni engagementfundraisingpublic relationsevent managementprogram developmentbudget managementdata analysisreportingdigital engagementcustomer service
Soft Skills
organizational skillswritten communicationverbal communicationpresentation skillsinterpersonal skillsproblem-solving skillsattention to detailability to work with ambiguityproject managementflexibility