Field Service Engineer II
Intuitive
Senior Director, IT Operations
Emory University
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Provide strategic leadership, operational oversight, and vision for all technology services supporting the School of Nursing
- Develop and execute a technology strategy aligned with the School of Nursing's academic, research, and clinical missions as well as the broader university IT vision
- Serve as the primary technology advisor to the Dean and leadership team
- Identify opportunities to leverage technology for academic innovation, inter-professional collaboration, and operational efficiency
- Oversee day-to-day IT operations including infrastructure, networks, classroom and simulation center technology, research computing, and end-user support
- Lead planning, implementation, and lifecycle management of enterprise and specialized systems, including learning management platforms and EHR training environments
- Partner with university OIT and health system stakeholders to advocate for and represent SON needs
- Ensure compliance with applicable regulations and standards (HIPAA, FERPA) and partner with the information security office for risk assessments and incident response
- Develop and manage the School's IT budget, vendor management, contract negotiation, and optimize resources
- Lead, mentor, and develop a high-performing IT team and represent the SON in university-wide IT governance and policy development
Requirements
- Bachelor's degree in Information Technology, Computer Science, or related field
- Eight years of progressive IT leadership experience, including experience in higher education, healthcare, or research environments
- Master's degree preferred
- Proven success in managing complex IT environments with diverse user populations and specialized technology needs
- Knowledge of academic and healthcare compliance frameworks (HIPAA, FERPA, NIST)
- Experience with simulation technology, instructional design tools, and learning management systems preferred
- Familiarity with research computing, EHR systems, and integration with healthcare partners desirable
- Strong interpersonal and communication skills, with the ability to work across academic, clinical, and administrative domains
- Position tasks are generally required to be performed in-person at an Emory University location; remote work from home day options may be granted at department discretion.
