Administration Assistant

EML Group

Administration Assistant supporting claims teams at EML, coordinating activities and ensuring documentation accuracy. Role based in Sydney or Parramatta with potential for work-from-home flexibility.

Posted 7/17/2026full-timeSydney • 🇦🇺 AustraliaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong organizational skills and attention to detail in managing claims activities, while effectively communicating with diverse teams and external providers. Proficient in data entry and maintaining confidentiality in handling sensitive information.

Highest-signal resume keywords

Claims CoordinationData Entry AccuracyWritten And Verbal CommunicationTime ManagementComputer Literacy

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Attention To DetailOrganizational SkillsProactive ApproachCollaboration

Industry Keywords

Claims ActivitiesClinical NotesMedical InvestigationsConfidential InformationAppointment Scheduling

About the role

Key responsibilities & impact

Support claims teams by coordinating and progressing claim activities.
Arrange appointments, travel and accommodation for injured workers as needed.
Liaise with providers to obtain clinical notes, reports and other required information.
Organise medical investigations, police reports and interpreter services.
Maintain accurate claim records and prepare supporting documentation and correspondence.

Requirements

What you’ll need

Strong computer literacy with the ability to quickly learn new systems and navigate multiple platforms
Excellent attention to detail and time management, with a focus on meeting deadlines and staying organised
Confident working both independently and as part of a collaborative, diverse team environment
Clear and professional written and verbal communication skills, with a proactive approach to queries and follow-ups
Solid data entry experience, with a focus on accuracy and maintaining confidential information would be highly regarded.

Benefits

Comp & perks

A diverse and collaborative team culture like no other
Flexibility to work from home to support work/life balance
A corporate wellbeing program with discounted health insurance and gym membership
Generous discounts from over 350 retailers through our RewardsHub program
Comprehensive learning and development opportunities to help you reach your full potential
Access to support and counselling services with work or personal matters, through our Employee Assistance Program
Companywide events to stay connected and celebrate success
Entitlement to annual company incentive scheme + salary reviews
Up to 16 weeks paid parental leave, plus super