FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
IT Operations Specialist
EMIL EGGER AGIT-Operations Specialist providing user support and participating in system engineering at EMIL EGGER AG. Active collaboration in IT projects and support for modern workplace technologies.
Tech Stack
Tools & technologiesAzureVMware
About the role
Key responsibilities & impact- You support around 800 users in 1st- and 2nd-level support
- You classify and prioritize tickets and regularly take on the dispatcher role
- You work with modern tools such as Jira, Confluence and remote solutions (e.g. TeamViewer, AnyDesk)
- You ensure clear, solution-oriented communication with users
- You document thoroughly and in a traceable manner
- You support IT projects related to workplace, infrastructure and mobile devices
- You actively participate in the operation and monitoring of our IT systems
- You work with technologies such as Microsoft 365, Active Directory, Azure, Intune, VMware and monitoring tools
- You take on ad-hoc tasks – from client and workstation issues to network tasks
- You manage modern workplace environments including Mobile Device Management
- You work closely with experienced System Engineers and develop professionally
- You contribute ideas and help continuously improve processes and systems
- You liaise with internal business units and act as a technical interface
Requirements
What you’ll need- Education in IT (EFZ, HF, FH) or a comparable practice-oriented background
- Initial experience in IT support and/or systems environment
- Good knowledge of Microsoft 365, Windows client environments and Active Directory
- Azure, Intune or MDM knowledge is a plus
- Ideally experience with Jira and Confluence
- Independent, structured and service-oriented way of working
- Enjoy interacting with users and an interest in technical topics
- Fluent German language skills
- Driving licence category B
Benefits
Comp & perks- Training opportunities and active support for your development
- 5 weeks' vacation
- Family-oriented company culture with short decision-making paths
- Modern workplace as well as parking and company vehicles if required
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
IT supportticket classificationMicrosoft 365Active DirectoryAzureIntuneVMwareMobile Device Managementnetwork troubleshootingmonitoring tools
Soft Skills
solution-oriented communicationindependent workingstructured workingservice-orienteduser interactionprocess improvementteam collaborationtechnical interface
Certifications
IT education (EFZ, HF, FH)driving licence category B