Inside Sales Manager, Analytical Instruments

Emerson

Inside Sales Manager leading Rosemount analytical-instrument customer support and sales for Emerson, a global automation technology and software company. Driving North America and global customer-care performance.

Posted 8/6/2026full-timeShakopee • Minnesota • 🇺🇸 United StatesSeniorLead💰 $120,000 - $135,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in managing customer care teams to achieve sales goals while fostering effective communication and collaboration between sales teams. Possesses a solid technical background and proven ability to develop strategies that drive customer support and sales growth.

Highest-signal resume keywords

Bachelor’s Degree In EngineeringSales ManagementCustomer Relationship DevelopmentTeam BuildingSales Target Achievement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Strategy DevelopmentKPI AnalysisGo-To-Market PlanningCustomer Support ProcessesSales Enablement Materials

Soft Skills

Strong Written CommunicationStrong Verbal CommunicationBusiness InsightIndependent WorkTeam Collaboration

Industry Keywords

Analytical InstrumentsCustomer CareSales ProgramsDemand ActivitiesProduct Management

About the role

Key responsibilities & impact

Lead the North America Analytical Instruments Customer Care team to meet sales goals
Provide tools and coaching to drive incremental sales growth
Facilitate communication between inside and outside sales teams
Partner with North America Sales and Marketing on annual sales programs
Represent customer and sales-team needs on lead times, escalations, and strategic priorities
Lead global customer care activities for the L&C and F&G businesses
Support global demand activities for the Mexicali factory and analyze service-level, finished-goods, and sales KPIs
Work with Product Management to develop go-to-market plans, positioning strategies, and sales enablement materials
Develop processes for effective customer support delivery
Ensure accurate and timely responses to field sales and customers regarding orders, quotations, and related activities
Promote effective selling behaviors and develop customer relationships
Organize workloads, develop strategies, and implement plans supporting customer and Emerson objectives
Build a successful team environment through team building, individual development, and recognition

Requirements

What you’ll need

Bachelor’s Degree in Engineering or a technical field
Minimum of eight (8) years of experience in a related field
Strong written and verbal communication skills
Proven business insight and ability to work independently and as part of a team
Experience managing direct reports required
Authorized to work in the United States without sponsorship now and in the future
Temporary visa holders, including E, F-1/OPT/CPT, H-1, H-2, L-1, B, J, or TN visa holders, are not eligible for hire
Proven track record and successful history of achieving goals and sales targets
Previous experience working with other world areas

Benefits

Comp & perks

Market-leading 401(k) and profit-sharing plan
Variety of medical insurance plans
Dental and vision coverage
Family formation benefits
Paid parental leave (maternal and paternal)
Employee Assistance Program
Tuition reimbursement
Employee resource groups
Recognition
Flexible time off plans, inclusive of vacation, holiday, and sick leave
Flexible, competitive benefit plans
Award-winning employee development programs