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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer relationship management and technical support capabilities, with proficiency in delivering tailored solutions and maintaining accurate sales data. Effective in collaborating across teams to enhance customer experience and drive revenue growth.
Highest-signal resume keywords
Customer Relationship ManagementTechnical SupportSales Cycle ManagementEffective Communication SkillsProblem-Solving Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ManagementTechnical RecommendationsQuotations PreparationApplication SupportData Management
Soft Skills
Analytical SkillsAttention to DetailCustomer-Focused Mindset
Tools & Technologies
Business SoftwareDigital Collaboration Tools
Certifications & Qualifications
Legal Authorization to Work in Poland
Industry Keywords
Customer-Facing EnvironmentUpsellingCross-SellingIndustry TrendsCompetitive Market Developments
About the role
Key responsibilities & impact- Develop and maintain strong relationships with customers by understanding their technical and business requirements.
- Prepare and deliver quotations, proposals, and technical recommendations aligned with customer needs.
- Provide application and product support, helping customers identify the most effective solutions.
- Collaborate closely with outside sales, engineering, operations, and customer support teams to ensure a seamless customer experience.
- Manage sales opportunities throughout the sales cycle, from inquiry to order fulfillment.
- Support revenue growth by identifying opportunities for upselling, cross-selling, and solution enhancement.
- Maintain accurate sales and customer data within company systems and tools.
- Stay informed on industry trends, customer challenges, and competitive market developments.
Requirements
What you’ll need- Experience supporting customers in a technical, engineering, sales, or customer-facing environment.
- Ability to understand and communicate technical concepts clearly to a variety of audiences.
- Strong problem-solving and analytical skills with a customer-focused mindset.
- Effective written and verbal communication skills in English and Polish.
- Ability to manage multiple priorities while maintaining attention to detail and quality.
- Proficiency with common business software and digital collaboration tools.
- Legal authorization to work in Poland.
- Additional European language skills are a plus.
Benefits
Comp & perks- Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive.
- We invest in your success so you can make a lasting impact.
- Work with a collaborative spirit that helps our diverse teams across the world drive innovation.
- Participate in continuous improvement initiatives that enhance customer satisfaction and operational efficiency.
