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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service and order management capabilities, with a focus on understanding customer needs and providing effective product alternatives. Possesses excellent communication skills and attention to detail, essential for supporting sales objectives in a global environment.
Highest-signal resume keywords
Customer ServiceOrder ManagementStrong Communication SkillsAttention to DetailOrganizational Abilities
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Order ReviewProduct Alternatives IdentificationSales SupportApplication Requirements Analysis
Soft Skills
OwnershipInformation Resourcefulness
Certifications & Qualifications
Associate's DegreeBachelor's Degree in Engineering or Technical Field Preferred
Industry Keywords
Global OrganizationMatrixed OrganizationCustomer Needs Assessment
About the role
Key responsibilities & impact- Provide full customer service and order management
- Take ownership to understand the customer's needs
- Efficiently offer product alternatives for customers based on clear application requirements to meet customer and support sales objectives best
- Act as an information resource for Field Sales Representatives
- Improve the scope of supply
- Review incoming order requests
- Identify opportunities for expanding the sale through additional options and complimentary products
- Represent Rosemount policies and practices properly within a variety of communication channels to customers
Requirements
What you’ll need- Associate's Degree
- Three (3) years of related experience
- Strong written and verbal communication skills in a global, heavily matrixed organization, combined with exceptional attention to detail and strong organizational abilities
- Legal authorization to work in the United States
- Bachelor's Degree in Engineering or technical field preferred
- Bi-lingual a plus
Benefits
Comp & perks- We provide a variety of medical insurance plans, with dental and vision coverage
- Employee Assistance Program
- 401(k)
- Tuition reimbursement
- Employee resource groups
- Recognition
- Flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave
