Operations

• Serve as the primary point of contact for assigned accounts, participating in regular meetings and maintaining a strong operational relationship with partners.
• Act as a trusted, collaborative partner for both internal and external collaborators.
• Establish and nurture relationships with key customer counterparts, including procurement, account payable, buyer, and sales account representatives.
• Manage customer assets and entitlements, finding opportunities and addressing roadblocks to drive opportunity velocity and operational readiness.
• Identify and surface opportunities for continuous improvement throughout the sales cycle.
• Partner with Sellers to streamline the business closing process.
• Engage in mentorship and training initiatives to support the onboarding and ongoing education of peers and customers.
• Recommend ad-hoc technical and operational solutions within the scope of operational transactions.
• Define and deliver meaningful analytics based on partners’ care-about, evaluation criteria, and methodology.
• Provide inputs into quarterly business reviews and scorecard reviews.
• Recommend purchasing and channel options.
• Manage blocking issues and drive continuous improvement for non-standard commercial terms and processes.

Staff Partner Operations Manager

Oral Care Digital Ops Tech