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About the role
Key responsibilities & impact- Maintain close collaboration with Outside Sales Engineers, Product Managers, Project Managers, and manufacturing sites to deliver high-quality technical solutions, reliable delivery commitments, and excellent customer service.
- Review customer inquiries and develop complete technical and commercial proposals aligned with customer requirements and Emerson standards.
- Participate in proposal kick-off calls or meetings with sales channels and/or customers to align on scope, technical solutions, and expectations.
- Prepare accurate and complete documentation for order entry into business systems to support smooth order execution.
- Receive, review, and process change order requests in line with established change management processes.
- Proactively follow up on submitted quotations and support sales teams in closing opportunities.
- Maintain accurate records of workflows and proposal activities to ensure transparency and continuous improvement.
- Identify and suggest process improvement opportunities that enhance efficiency, quality, and customer experience.
- Consistently practice and promote a strong “Customer Thinking” mindset in all aspects of the role.
Requirements
What you’ll need- Proficient English communication skills, both written and spoken, to collaborate in an international environment.
- A technical or engineering background that enables you to understand and apply product and application knowledge (such as mechanical, industrial, chemical, or similar fields).
- The ability to organize work independently while contributing positively as part of a team.
- Strong communication and interpersonal skills, with a customer-focused approach.
- The ability to understand business drivers and apply this understanding to daily decisions and proposal activities.
- Curiosity and analytical thinking to gain insight into customer needs and project requirements.
Benefits
Comp & perks- accessible workspaces
- commuting support
- free sporting opportunities
- option for one day per week of home office work
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
technical solutionscommercial proposalsorder entrychange managementprocess improvementproduct knowledgeapplication knowledge
Soft Skills
communication skillsinterpersonal skillscustomer-focused approachorganizational skillsanalytical thinkingcuriosityteam collaboration
