Emerson

Field Service Engineer – Level 2

Emerson

full-time

Posted on:

Location Type: Hybrid

Location: Gunpo-si • 🇰🇷 South Korea

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Job Level

Mid-LevelSenior

About the role

  • Perform on-site repair and maintenance of Branson equipment independently.
  • Provide hands-on training to customers on equipment operation and preventive maintenance.
  • Conduct installation and operational testing, identify root causes of issues, and implement effective solutions.
  • Understand and interpret electrical, pneumatic, and hydraulic circuits of Branson products.
  • Deliver technical support during pre-sales and post-sales phases, including commissioning and troubleshooting.
  • Build strong relationships with customers to support long-term business success.
  • Monitor service quality and maintain a No Charge Rate below 10%.
  • Recommend equipment upgrades and solutions tailored to customer needs.
  • Collaborate with internal teams to ensure seamless service delivery and continuous improvement.

Requirements

  • A bachelor’s degree or higher in Engineering or a related field.
  • 3+ years of experience in the welding or automation industry.
  • Strong understanding of PLC (Mitsubishi) and HMI (Mitsubishi / Proface).
  • Proficiency in Microsoft Office, especially Excel.
  • Excellent communication skills in both Korean and English.
  • Ability to work independently and as part of a team.
  • Willingness to travel to support customer needs and projects.
  • Experience with CAD tools and software programming is a plus.
Benefits
  • Competitive benefits plans
  • A variety of medical insurance plans
  • Employee Assistance Program
  • Employee resource groups
  • Recognition
  • Flexible time off plans
  • Paid parental leave (maternal and paternal)
  • Vacation and holiday leave

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Branson equipment maintenanceelectrical circuitspneumatic circuitshydraulic circuitsPLC (Mitsubishi)HMI (Mitsubishi)HMI (Proface)CAD toolssoftware programming
Soft skills
hands-on trainingtechnical supportcommunication skillsrelationship buildingindependent workteam collaborationproblem-solvingcustomer servicecontinuous improvement
Certifications
bachelor’s degree in Engineering