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About the role
Key responsibilities & impact- Provide professional after‑sales service and support for Emerson Ovation control systems, with a primary focus on Ovation solutions
- Perform first line maintenance, site installation, commissioning, upgrades, start-up and repair services at customer locations
- Undertake and support hardware and software modification programmes to meet customer and operational requirements
- Use intelligent field devices and system data to analyse performance and translate insights into practical customer recommendations
- Deliver on‑site customer training on system operation, application, and service best practices
- Support customers in resolving technical and application issues, including complex or persistent problems
- Participate in an on‑call support rota as required to ensure continuity of service
- Collaborate with sales and service colleagues by supporting product demonstrations, service proposals, and customer engagements
- Identify service and product opportunities and contribute to continuous improvement initiatives
- Work flexibly across customer sites throughout the UK and Ireland, including planned travel and occasional extended assignments, in line with business and customer needs
Requirements
What you’ll need- Hands‑on experience servicing, commissioning, or supporting distributed control systems (DCS) within an industrial, power generation, or process environment
- Practical knowledge of control and instrumentation principles, including control loop configuration and tuning
- The ability to interpret technical data and apply it to real‑world operational challenges
- Clear, confident communication skills with the ability to engage effectively with customers and colleagues
- The ability to work autonomously while remaining connected to a wider service team
- A full UK driving licence and the ability to travel regularly to customer sites across the UK and Ireland
- Preferred Qualifications That Set You Apart:
- Experience working with Emerson Ovation, DeltaV, or comparable distributed control systems
- Exposure to Power, Water, or similar regulated industrial environments
- Experience delivering customer training or supporting system upgrades and preventative maintenance activities
- An engineering qualification or equivalent practical experience in electronics, control engineering, computer science, or a related field
Benefits
Comp & perks- Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive.
- We recognise the importance of employee wellbeing.
- We prioritise providing competitive benefit plans to meet yours and your family’s physical, mental, financial, and social needs.
- We provide wellbeing benefits, healthcare plans and eyecare, benefits centred around professional development, Employee Assistance Program, employee resource groups, recognition, and much more.
- Our culture offers flexible time off plans, including paid family leave (maternal, adoption and paternal) and holiday leave.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
after-sales servicemaintenancesite installationcommissioningupgradesrepair servicescontrol systemscontrol loop configurationtuningcustomer training
Soft Skills
communication skillsproblem-solvingautonomycollaborationcustomer engagementflexibilitycontinuous improvement
Certifications
engineering qualificationpractical experience in electronicscontrol engineeringcomputer science