Manager, Service Operations

Emerson

Service Manager for the RS Team managing service operations. Overseeing reliability solutions and ensuring business targets are met in Navi Mumbai, India.

Posted 6/8/2026full-timeNavi Mumbai • 🇮🇳 IndiaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Service Manager for entire RS Team – Sales & Service Operation
Handling RS Service Center Repair team & Service Business
Managing PDM Service team
Service Operation for PAM Business
Meeting Service Sales POR
Co-Ordination with Internal Sales & Service Team, External Customers
Complete ownership / In charge of NSC
Drive the Hardware Guardian Support for Portable
Complete ownership for billing all MHM Service Orders

Requirements

What you’ll need

Team member and self-directed contributor
Knowledge of Complete Portfolio of Reliability Solutions
Managing entire Reliability Solution Service team with technical assistance
Identify risks and challenges at team level
Provide constructive feedback to the team
Motivating and mentoring the team
Supporting PDM service team for billing without failure
Establish good relationships with clients and sales team
Notify leadership about potential growth opportunities
Maintain monthly Service Billing target

Benefits

Comp & perks

Competitive benefits plans
A variety of medical insurance plans
Employee Assistance Program
Employee resource groups
Recognition programs
Flexible time off plans
Paid parental leave (maternal and paternal)
Vacation and holiday leave

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

self-directed contributorteam managementconstructive feedbackmotivatingmentoringrelationship buildingrisk identificationchallenge identificationcommunicationleadership notification