Lifecycle Services Manager

Emerson

Lifecycle Services Manager leading customer support and upgrades at Emerson's Tinley Park office. Focused on driving innovation in critical power and water industries.

Posted 5/22/2026full-timeTinley Park • Illinois • 🇺🇸 United StatesSeniorLead💰 $90,000 - $145,000 per yearWebsite

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Lead the engineering and administrative staff at the Central Regional Operations office
Interface effectively with key customer personnel, building positive relationships and maintaining high levels of customer satisfaction through outstanding performance
Perform monthly project cost reviews and implement procedures to improve efficiency
Support the financial, efficiency, and quality objectives for the region: sales volume, margin, customer satisfaction, timely shipments, and high-quality startup and support service
Supervise and coordinate personnel, equipment, and financial resources to expand the business volume and profitability of the region
Work closely with the Aftermarket Sales Team to develop work scope, implement upgrades and service functions
Mentor and coach team members, fostering a psychologically safe and inclusive environment that supports career growth and development

Requirements

What you’ll need

Bachelor's degree in engineering or related technical field, or equivalent combination of education and experience
7+ years of related experience
Willing and able to travel up to 25%
Legal authorization to work in the United States without sponsorship now or in the future
OV400 certification and prior Ovation and/or DCS experience preferred
PE (Professional Engineer) or PMP preferred
Past experience as site manager or project manager preferred
Past demonstrated leadership abilities preferred

Benefits

Comp & perks

Health insurance
401(k) matching
Paid time off
Flexible work arrangements
Tuition reimbursement
Employee Assistance Program
Recognition programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementcost reviewefficiency improvementfinancial managementquality assurancecustomer satisfactionbusiness expansionservice functions developmentteam mentoringadministrative supervision

Soft Skills

leadershipcommunicationrelationship buildingteam coordinationcoachingpsychological safetyinclusivitycareer development support

Certifications

Bachelor's degree in engineeringPE (Professional Engineer)PMP