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Senior Field Service Technician
EmersonField Service Technician at Emerson providing hands-on service for Engineered Solutions across the Gulf Coast. Supporting customers in critical industrial and energy operations while ensuring efficient operations.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
demand servicescontract servicesemergency maintenancescheduled maintenanceFactory Checkout (FCO)Factory Acceptance Testing (FAT)Site Acceptance Testing (SAT)technical solutionsstartup procedurestroubleshooting
Soft Skills
communicationconsultationcustomer servicetrainingplanningfiscal responsibilityproblem-solvingself-studyadaptabilitystrategic thinking
Certifications & Qualifications
HS DiplomaAAS Technical Degree
Industry Keywords
field servicestechnical trainingbest practice procedurestravellegal authorizationdomestic travelinternational travel
About the role
Key responsibilities & impact- Perform demand and contract field services, including emergency and scheduled maintenance
- Assist with Factory Checkout (FCO), customer-witnessed Factory Acceptance Testing (FAT), and Site Acceptance Testing (SAT)
- Consult with factory and service centers to deliver the right technical solutions
- Support technical training and post-sale service planning with customers
- Develop and refine best practice procedures for the startup and troubleshooting of products
- Manage overhead, travel, and expenses in a fiscally responsible manner
- Function as the strategic communication point between customers and the business
- Stay technically proficient on new products and enhancements through self-study and factory training
Requirements
What you’ll need- HS Diploma + 3 years relevant experience OR AAS Technical Degree + 0 years of experience
- Five 5-10 years of related experience
- Travel required up to 50% domestically
- International travel might be required, on occasion
- Legal authorization to work in the United States
Benefits
Comp & perks- Medical insurance plans
- Dental and vision coverage
- Employee Assistance Program
- 401(k)
- Tuition reimbursement
- Employee resource groups
- Paid parental leave (maternal and paternal)
- Vacation and holiday leave