Fleet Operations Manager
Feld Entertainment
Electrical Service Engineer
Emerson
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Evaluate, diagnose, repair, and commission electric actuators both onsite and at service centers, ensuring compliance with technical standards and quality requirements.
- Interpret wiring diagrams, schematics, and technical drawings to support effective troubleshooting, repairs, and installations.
- Deliver experienced technical support to customers and internal teams for the installation, operation, and maintenance of actuator systems.
- Serve as a liaison between Lifecycle Services, Engineering, Production, and Operations to identify and resolve systemic issues and give to ongoing product improvement.
- Perform preventive maintenance and system performance testing, while maintaining accurate service reports and documentation in accordance with company standards.
- Identify training needs within the department, assist in developing work procedures, and help define scopes of work to support operational efficiency.
- Partner with commercial teams to identify service and product sales opportunities, including front-end engineering support such as reviewing Bills of Materials (BOMs).
- Handle travel, expenses, and scheduling with flexibility to support after-hours work and travel to domestic and international customer sites as required.
Requirements
- Bachelor’s Degree in Electrical Engineering, Mechatronics, or a related field
- Minimum of 2+ years of experience in technical support, service engineering, or equipment repair—ideally in actuator or motion control systems
- Validated hands-on experience with electromechanical systems, motors, and controllers
- Knowledge of field networking protocols including Modbus, Profibus, HART, DeviceNet, and remote monitoring using serial, ethernet or other communication devices
- Skilled in interpreting electrical schematics and mechanical drawings
- Strong problem-solving, communication, and customer service abilities
- Ability to travel to customer sites (domestic/international as needed)
- Work authorization: legally authorized to work in the United States (no sponsorship)
