Field Engineer

• Evaluate, diagnose, repair, and commission electric actuators both onsite and at service centers, ensuring compliance with technical standards and quality requirements.
• Interpret wiring diagrams, schematics, and technical drawings to support effective troubleshooting, repairs, and installations.
• Deliver experienced technical support to customers and internal teams for the installation, operation, and maintenance of actuator systems.
• Serve as a liaison between Lifecycle Services, Engineering, Production, and Operations to identify and resolve systemic issues and give to ongoing product improvement.
• Perform preventive maintenance and system performance testing, while maintaining accurate service reports and documentation in accordance with company standards.
• Identify training needs within the department, assist in developing work procedures, and help define scopes of work to support operational efficiency.
• Partner with commercial teams to identify service and product sales opportunities, including front-end engineering support such as reviewing Bills of Materials (BOMs).
• Handle travel, expenses, and scheduling with flexibility to support after-hours work and travel to domestic and international customer sites as required.

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