
Associate Field Service Engineer
Emerson
full-time
Posted on:
Location Type: Hybrid
Location: Detroit • Missouri • United States
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Tech Stack
About the role
- Perform a variety of related functions such as on-site instruction of customer personnel; writing and modifying maintenance procedures; quality control tests and/or product evaluation; provide complete and timely reports on all activities with emphasis on defining problems encountered, services
- Direct the efforts of personnel engaged in installation of control systems, sub-systems, equipment, or their routine modification/repair
- Provide direct engineering advisory assistance to the customer, and liaison within the company, on issues dealing with the equipment or related matters
- Cultivate relationships with internal project teams, customer project teams and contractors
- Apply your advanced troubleshooting, problem-solving, decision-making, and planning skills
- Provide hands-on training to our customers on-site or in a factory acceptance test (FAT)
- Develop and maintain good customer relations
- Participate in the writing, review, and revision of field/operational manuals based on your hands-on work with these systems
Requirements
- Bachelor's degree in engineering, computer science or a similar technical curriculum, or relevant field engineer experience in lieu of education
- Be able to travel up to 10-25% to meet business needs
- Legal authorization to work in the United States without sponsorship now or in the future
- Experience with DCS/PLC controls
- A working understanding Ladder Logic, SAMA diagrams & P&ID prints
- Understanding of basic networking and computer assembly/troubleshooting experience
- Experience in the power and water/wastewater treatment industries
Benefits
- We provide a variety of medical insurance plans, with dental and vision coverage
- Employee Assistance Program
- 401(k)
- Tuition reimbursement
- Employee resource groups
- Recognition
- Flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
DCS controlsPLC controlsLadder LogicSAMA diagramsP&ID printsnetworkingcomputer assemblytroubleshootingquality controlmaintenance procedures
Soft Skills
troubleshootingproblem-solvingdecision-makingplanningcustomer relationscommunicationteam collaborationinstructionreport writingrelationship building
Certifications
Bachelor's degree in engineeringBachelor's degree in computer science