Sales Development Representative
Deliveroo
Instrument Field Service Engineer
Emerson
full-time
Posted on:
Origin: • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Manage service needs of the installed customer base for all instrumentation including first-line maintenance and repair services, site installation, commissioning, start-up and after sales support
- Carry out installation/commissioning, fault analysis and repairs on Emerson instrumentation, including investigation of persistent or not easily resolvable problems being experienced at customer sites
- Provide diagnostic, solving, calibration and start up and commissioning services
- Provide on-site customer training where required
- Be available to support the on-call Rota for instrumentation support
- Assist Sales Engineers in demonstration of products and provide guidance in product application and after sales service
- Proactively identify Service/Product opportunities and report performance measures on lead generation
- Completion of all required reports, certificates and relevant documents
- Maintain full understanding of various service programs and assist in preparation of support literature for Sales opportunities
- Be flexible to work throughout the British Isles, offshore or abroad and work unsociable hours including weekends
Requirements
- HNC/level in an Engineering field, such as electronics, computer science or control engineering
- Proven experience as an Instrument Engineer in a process control environment with a particular emphasis on installation, commissioning and start-up
- Clear and effective communication skills verbal and written
- An understanding of C&I theory including Control loop configuration and tuning
- Understand of a B2B service environment
- Full clean UK driving license
- Availability to support the on-call rota for instrumentation support and work unsociable hours including weekends
- Willingness to be flexible to work throughout the British Isles, offshore or abroad
- Preferred: Experience in repair and servicing of Emerson Process Management and/or competitor products
- Preferred: Experience in Gas Chromatography
- Preferred: Strong IT skills
