Sales Engineer

• Overall responsible for MSOL LCS Business Growth in South India
• Handle post sales opportunities: spares opportunities, Annual Maintenance contracts, rate contracts for spares and man-day service, shutdown jobs, offshore contracts for field products
• Help customer select spares/services according to installed base, considering lead-time and budget
• Pro-active follow-up of quotations to obtain orders
• Respond to customer commercial and technical questions via phone and e-mail
• Verify purchase orders match offered proposals and resolve order cycle issues
• Maintain accurate and complete records in CRM and other tools
• Conduct site walk activities to generate leads and conduct workshops for plant shutdowns
• Present Emerson MSOL LCS service strengths to customers and showcase via PPTs
• Manage orders POR, accurate planning and forecasting of orders, and regular reviews
• Implement initiatives set by management for business growth
• Explore upgrades, revamps and refurbishments of installed base
• Generate leads for competition displacements
• Work with service and operations teams to meet customer deliverables
• Work on customer RFQs, submit tenders, handle commercial discussions and negotiate to close orders
• Coordinate with regional Service Sales Engineers, Product Sales Engineers, HO, proposal team and Order entry Team for RFQs and orders