Associate Engineer – Technical Support, Document Control
Emerson
full-time
Posted on:
Location Type: Hybrid
Location: Mandaluyong • 🇵🇭 Philippines
Visit company websiteJob Level
JuniorMid-Level
About the role
- Identify applicable documents as per the customer’s requirements and specifications
- Attend document review meetings with the Project Administrator, Project Manager, and Document Controller
- Manage the documentation approval cycle and final documentation delivery to the customer (gather, prepare, and submit)
- Respond to inquiries and requests received from the mailbox and identify the need for escalations
- Manage and record customer transactions in business systems such as CRM, DocPro, and SharePoint
Requirements
- Bachelor's degree in Instrumentation Engineering, Mechanical Engineering, Chemical Engineering, Electrical Engineering, or related Engineering courses
- Basic knowledge of Office 365 applications and Adobe Acrobat
- Fresh graduates are welcome to apply
Benefits
- We prioritize providing competitive benefits plans
- A variety of medical insurance plans
- Employee Assistance Program
- Employee resource groups
- Recognition
- Flexible time off plans including paid parental leave (maternal and paternal), vacation and holiday leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
documentation managementcustomer transaction managementdocument reviewapproval cycle management
Soft skills
communicationorganizational skillsproblem-solving
Certifications
Bachelor's degree in Instrumentation EngineeringBachelor's degree in Mechanical EngineeringBachelor's degree in Chemical EngineeringBachelor's degree in Electrical Engineering