Emerson

Cybersecurity Field Service Engineer

Emerson

full-time

Posted on:

Location Type: Hybrid

Location: Pittsburgh • Pennsylvania • 🇺🇸 United States

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Job Level

JuniorMid-Level

Tech Stack

Cyber Security

About the role

  • Gain significant knowledge on company products through existing training programs, hands-on experience, and individual concerted effort
  • Analyze and solve engineering problems associated with our cybersecurity systems
  • Assist in carrying out complex engineering assignments under the direction of more senior field engineers
  • Develop and maintain good customer relationships with a focus on delivering total customer satisfaction
  • Participate in the writing, review, and revision of field related and/or operational procedures
  • Participate in team assignments aimed at problem resolution, project/product familiarization, and product testing and evaluation
  • Provide complete and timely reports on all activities with emphasis on defining problems encountered, services rendered, and customer reaction to the supplied product and services

Requirements

  • Bachelor’s degree in Engineering, Computer Science, or related field
  • 0-2+ years of experience
  • Be willing and able to travel up to 80% of the time
  • Strong communication and customer service skills.
  • Authorized to work in the United States without sponsorship now and in the future
  • Individuals with temporary visas such as E, F-1 (including those with OPT or CPT), H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. MUST be US Citizen or possess a Green Card
Benefits
  • We provide a variety of medical insurance plans, with dental and vision coverage
  • Employee Assistance Program
  • 401(k)
  • Tuition reimbursement
  • Employee resource groups
  • Recognition
  • Flexible time off plans including paid parental leave (maternal and paternal), vacation and holiday leave

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
cybersecurityengineering problem solvingfield procedures writingproduct testingproduct evaluation
Soft skills
communication skillscustomer service skillsrelationship buildingteam collaboration
Certifications
Bachelor’s degree in EngineeringBachelor’s degree in Computer Science