Customer Service Representative
Emerson
full-time
Posted on:
Location Type: Hybrid
Location: Debrecen • 🇭🇺 Hungary
Visit company websiteJob Level
JuniorMid-Level
About the role
- Process customer orders and product returns
- Handle outbound customer calls to resolve queries
- Provide administrative sales support
- Support standard and non-standard inquiries
- Drive escalation and continuous improvement
Requirements
- Technical High School degree or actively studying a university career
- Preferred: University bachelor's degree completed or technical careers
- Between 2-3 years of experience in Shared Service Centers
- Advanced English level (B2+) to ensure excellent communication
- Must be able to communicate effectively with customers from the United States, Canada, and Latin America
Benefits
- Ongoing career development opportunities
- Hybrid work environment
- Innovative culture that encourages collaboration and diverse perspectives
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
communicationcustomer serviceproblem-solvingadministrative supportescalation managementcontinuous improvement
Certifications
Technical High School degreeUniversity bachelor's degree