Junior Integration Launch Specialist

Emerging Travel Group

Junior Integration Launch Specialist handling API integrations with partners. Supporting onboarding, troubleshooting, and consulting on API functionality for stakeholders.

Posted 7/6/2026full-timeRemote • 🇷🇸 SerbiaJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in API Technical Support, including onboarding and troubleshooting, while effectively communicating with partners and stakeholders. Proficient in reading logs and understanding API integration design principles, with a strong focus on time management and proactive problem-solving.

Highest-signal resume keywords

API Technical SupportPostmanJSON and XML Log ReadingSQLStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

API IntegrationsAPI FunctionalityTroubleshootingCRUD PrinciplesKnowledge Base Maintenance

Soft Skills

Time ManagementProactivityPersuasionInfluencing StakeholdersWillingness to Learn

Tools & Technologies

Google DocsGrafanaKibana

Industry Keywords

2nd Line Support3rd Line SupportCommercial StakeholdersCross-Functional TasksProject-Based Tasks

Tech Stack

Tools & technologies

GrafanaSQL

About the role

Key responsibilities & impact

Supporting partner API integrations during onboarding and launch;
Consulting partners and commercial stakeholders on API functionality;
Handling requests coming through the ticketing system;
Validating the quality of partner integrations;
Logging information about integrating partners;
Conducting Zoom/Google Meet calls with partners;
Working with API logs and troubleshooting errors;
Escalating requests to other teams when needed;
Maintaining and updating the knowledge base.

Requirements

What you’ll need

At least 1 year of experience in API technical support (2nd–3rd line support)****OR** experience with API integrations, launch, and support of API clients;
Time management, strong communication skills, proactivity, and willingness to learn;
Confident experience working with APIs and Postman;
Ability to persuade and influence stakeholders;
Basic understanding of API integration design principles;
Ability to read logs in JSON and XML formats;
Understanding of CRUD principles;
Ability to work with Google Docs;
Ability to handle cross-functional / adjacent project tasks;
**English level B2 or higher (both written and spoken).**
*Preferred Skills:*
Experience with SQL, Grafana, and Kibana;
Experience working with project-based tasks;
Strong communication skills.

Benefits

Comp & perks

Flexible schedules and opportunity to work remotely.
Ambitious and supportive team who love what they do, appreciate each other, and grow together.
Internal programs for adaptation and training, development of soft skills, and leadership abilities.
Partial compensation for participating in external training and conferences.
Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
Corporate prices on hotels and travel services.
MyTime Day Off - an extra non-working day without loss of compensation.