Senior Communications Manager
eBay
Communications Analyst
Emerging Tech
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Support end-user engagement and adoption initiatives for the VA EHRM Integration Office
- Review and ensure 508 compliance for all materials, including dashboards, websites, and outward-facing communications
- Collaborate with Change Management and training teams to integrate accessibility compliance into strategies and project plans
- Proactively track communications initiatives, identify risks, and escalate issues early
- Develop and maintain tracking tools for communications projects and performance metrics
- Create routine and ad hoc reports to summarize findings, status, and recommendations
- Present analytical insights in clear, accessible formats for leadership and stakeholders
- Assist in optimizing communications processes to improve efficiency, compliance, and engagement
- Support cross-functional collaboration between project teams, training teams, and leadership
Requirements
- 5+ years of professional work experience
- Experience creating, applying, and maintaining tools to track program, project, or task performance data, including cost, schedule, and performance metrics
- Experience developing routine and ad hoc reports
- Ability to present analytical findings clearly in both narrative and graphical formats
- Bachelor’s Degree in Business, Communications, or related field (an additional 8 years of relevant experience may be substituted in lieu of degree)
- Experience supporting the Department of Veterans Affairs or similar federal healthcare environments (preferred)
- Experience implementing electronic health record (EHR) systems (preferred)
- Knowledge of 508 accessibility compliance and strategies for integrating accessibility into communications and training materials (preferred)
Benefits
- Competitive compensation
- Generous paid time off (PTO) and federal holidays
- 401(k) plan
- health, dental, and vision insurance
- professional development in communications, project management, and federal health IT
- remote-first flexibility with opportunities for long-term career growth
- Mission-driven work supporting federal health IT programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
508 complianceperformance metricsreport developmentdata tracking toolselectronic health record (EHR) systemsanalytical insights presentationcommunications process optimization
Soft skills
end-user engagementcross-functional collaborationrisk identificationissue escalationclear communication
