Lead Certinia Financial Administrator

Emergent, LLC

Lead Certinia Financial Administrator serving as the expert on Certinia Billing and revenue management. Collaborating with various departments to enhance financial operations as the company grows.

Posted 6/5/2026full-time🇺🇸 United StatesSeniorWebsite

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Serve as the subject matter expert for Certinia Billing Central, Revenue Management, and core Accounting modules
Lead the technical execution of end-to-end Quote-to-Cash operations within Salesforce and Certinia
Manage and optimize Certinia system functionality to ensure accurate and efficient billing, revenue recognition, and financial processes
Oversee daily billing and revenue operations to ensure timely, compliant, and accurate financial outcomes
Partner closely with Finance and Accounting to support month-end close and ensure alignment between system activity and financial reporting
Maintain data integrity across Certinia, Salesforce, and all integrated financial and operational systems
Provide responsive user support and training to Finance, Accounting, Sales, and Operations teams
Develop and maintain dashboards and reporting that enhance visibility into billing, revenue, and operational performance
Document system configurations, workflows, and process changes to support continuity and compliance
Collaborate across departments to reduce exceptions, streamline workflows, and support scalable operational processes
Lead system enhancements, upgrades, and user acceptance testing activities
Maintain role-based access controls and support audit and compliance requirements through accurate documentation and reporting
Conduct periodic reviews of system data and workflows to proactively identify and resolve issues
Drive automation and process improvements to reduce manual work and increase operational efficiency
Support and enhance integrations with financial and operational platforms such as NetSuite, MuleSoft, Avalara, and BI Tools
Drive continuous improvement by staying up-to-date on Certinia platform updates, Salesforce releases, and industry best practices
Perform all other duties, as assigned

Requirements

What you’ll need

Bachelor’s degree in Accounting, Finance, Management Information Systems or related field and/or equivalent combination of education and/or experience
7+ years’ experience administering Certinia Billing, Revenue, or Accounting modules
Certinia Accounting System Administration Certification strongly preferred
Experience with NetSuite, MuleSoft, Avalara, and Tableau a plus
Deep knowledge of Certinia Billing Central, Revenue Management, and core Accounting modules
Strong understanding of Quote-to-Cash processes and end-to-end revenue operations
Understanding of Salesforce configuration, data structures, and workflow behavior
Strong knowledge base of GAAP (Generally Accepted Accounting Principles) related to billing and revenue
Excellent understanding of SalesForce DocGen engines, OmniStudio and/or Conga
Excellent analytical thinking skills to solve complex system, data, and process issues with minimal oversight
Effective communication skills with both technical and non-technical team members
Ability to collaborate cross-functionally to resolve issues, improve processes, and support the organization
Ability to effectively manage multiple priorities in a fast-paced, deadline driven environment

Benefits

Comp & perks

Comprehensive Health, Dental, and Vision plans
Premier 401k retirement plan with corporate matching and a 529 college saving plan
Tax-advantaged Health Savings Account and Dependent Care Flexible Spending Account options
Legal Resources
Generous work/life balance opportunities supported by a PTO bank, paid holidays, leave programs and additional flex time off
Employee referral program
Employee recognition, gift and reward program
Tuition reimbursement for continuing education
Remote or hybrid work options
Engaging company events such as team building activities, annual awards and kick-off parties
Health and wellness-focused activities
Relaxation Spaces
In-office gourmet coffee, tea, fresh fruit and healthy snacks
Corporate GREEN approach – tracking energy consumption for reduction and purchasing only environmentally friendly products for our offices

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Certinia Billing CentralRevenue ManagementAccounting modulesQuote-to-Cash processesSalesforce configurationGAAPdata integrityautomationsystem enhancementsuser acceptance testing

Soft Skills

analytical thinkingeffective communicationcollaborationproblem-solvingtime managementcross-functional teamworktraininguser supportprocess improvementadaptability

Certifications

Certinia Accounting System Administration Certification