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Manager, Benefits
Emergent, LLC. Manage and administer the employee benefits program, including but not limited to health, dental, and vision plans, EAP, life insurance, short and long-term disability, 401(k) retirement plan and other voluntary program plans.
About the role
Key responsibilities & impact- Manage and administer the employee benefits program, including but not limited to health, dental, and vision plans, EAP, life insurance, short and long-term disability, 401(k) retirement plan and other voluntary program plans.
- Oversee the Company’s leave programs, and provide training and guidance to managers on benefits, leave processes, and compliance requirements.
- Manage benefits and leave administration platforms (including FMLA Manager and UKG Benefits Hub) including system configuration, testing, automation, and reporting.
- Identify system changes needed due to legal or contractual changes affecting benefits.
- Manage the annual benefits open enrollment process including strategy planning, system configuration, testing, communications, and employee support.
- Research and recommend benefit cost containment strategies and plan design enhancements.
- Responsible for the Company’s 401(k) program, including contribution file reconciliation, employee communications, annual audit, true-up process, and non-discrimination testing.
- Oversee the PPACA administration and benefit year-end reporting, including 1095-C/1094-C reporting and other applicable state reporting requirements.
- Manage benefit administration activities, including carrier file management, billing, reconciliation, auditing, and issue resolution.
- Coordinate benefits-related data exchange and serve as the primary liaison with Payroll and Accounting to ensure accurate deductions and payments.
- Ensure accurate enrollment, eligibility tracking, life event processing, and terminations across HRIS and vendor platforms.
- Manage the Company’s PTO program, ensuring alignment with leave policies, accurate tracking in HRIS, employee communications, and compliance with applicable state and local leave laws.
- Oversee the strategy planning, execution, and ongoing communication of the Company’s wellness program.
- Conduct benefits orientations as part of the new hire onboarding process and respond to candidate benefit inquiries.
- Develop and maintain strong working relationships with benefit carriers and broker/advisors.
- Coordinate and correspond with internal stakeholders and external agencies regarding benefits administration and compliance matters.
- Research and evaluate complex benefits and HR issues; recommend effective solutions and options.
- Participates in strategic planning for human resource functions and services; recommends goals and objectives and support the development and implementation of policies and procedures related to the Company’s benefit programs.
- Maintain in-depth knowledge and expertise in employee benefit programs, legislative developments, and industry best practices; make recommendations to ensure compliance and continuous improvement.
- Maintain current knowledge of applicable federal and state regulations including but not limited to COBRA, HIPPA, FMLA and related laws, to ensure compliance.
- Participate in team projects, training and handle other duties as assigned.
Requirements
What you’ll need- Bachelor’s degree in human resources, business administration, or related field, or equivalent experience.
- 7-10 years of related HR experience with at least 5 years of benefits administration experience.
- At least 2 years of supervisory experience.
- Experience leading, developing and implementing employee benefit programs.
- Certified Employee Benefits Specialist (CEBS), Senior Professional in Human Resources (SPHR) or Professional in Human Resources (PHR) preferred.
- Strong understanding of federal and state employee benefit laws (COBRA, HIPPA, FMLA, etc.) and multi-state compliance requirements.
- Demonstrated ability to provide HR consultation on issues regarding benefits and policies.
- Working knowledge of human resources management principles and practices.
- Proficiency with HRIS and leave management tracking systems.
- Advanced proficiency in MS Office Suite.
- Excellent organizational and project management skills.
- Strong communication and interpersonal abilities.
- Ability to manage sensitive and confidential information with discretion.
- High attention to detail and accuracy.
- Problem-solving and analytical thinking.
- Ability to work under pressure and meet deadlines.
- Strategic mindset with operational execution capabilities.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
benefits administrationemployee benefits program managementleave administrationcompliance managementdata analysissystem configurationreportingauditingproject managementHRIS proficiency
Soft Skills
organizational skillscommunication skillsinterpersonal skillsproblem-solvinganalytical thinkingattention to detailstrategic mindsetability to work under pressurediscretionleadership
Certifications
Certified Employee Benefits Specialist (CEBS)Senior Professional in Human Resources (SPHR)Professional in Human Resources (PHR)