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Sales Operations Administrator, Entry Level
Emergent, LLCSales Operations Administrator responsible for operational support to the Sales Team. Ensuring efficiency and compliance in sales transactions while collaborating with internal teams.
About the role
Key responsibilities & impact- Provide day-to-day operational and transactional support to the Sales Team to ensure efficiency, accuracy, and compliance.
- Manage requests and cases through CRM tools and established processes, ensuring timely resolution.
- Collaborate and coordinate communication, proposal preparation, and/or order processing with internal teams such as Accounting, Legal, and Vehicle Management, escalating issues when additional expertise is required.
- Deliver problem resolution and quality assurance while maintaining a balanced and organized workload.
- Adhere to standard operating procedures, supporting reporting and metrics that enhance visibility and accountability.
- Contribute to process improvements that streamline engagement and strengthen alignment across the organization.
- Maintain current knowledge of contract vehicle rules and regulations, industry trends, and best practices.
- Perform all other duties, as assigned.
Requirements
What you’ll need- Bachelor’s degree or equivalent experience
- 1–2 years of experience in sales operations, contracts, business operations, or related administrative support functions
- Ability to organize, manage and process a large volume request under strict deadlines
- Attention to detail
- Ability to deliver results accurately and with a high sense of urgency
- Effective written and verbal communication
- Strong customer orientation and conflict resolution skills
- Sound judgment in decision-making and problem solving
- General understanding of sales principles and customer service practices
Benefits
Comp & perks- Comprehensive Health, Dental, and Vision plans
- Premier 401k retirement plan with corporate matching and a 529 college saving plan
- Tax-advantaged Health Savings Account and Dependent Care Flexible Spending Account options
- Legal Resources
- Unlock Exclusive Benefits for Full-Time Employees: Generous work/life balance opportunities supported by a PTO bank, paid holidays, leave programs and additional flex time off
- Employee referral program
- Employee recognition, gift and reward program
- Tuition reimbursement for continuing education
- Remote or hybrid work options
- Engaging company events such as team building activities, annual awards and kick-off parties
- Health and wellness-focused activities
- Relaxation Spaces
- In-office gourmet coffee, tea, fresh fruit and healthy snacks
- Corporate GREEN approach – tracking energy consumption for reduction and purchasing only environmentally friendly products for our offices
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
CRM toolssales operationscontract managementbusiness operationsreportingmetricsprocess improvementsquality assuranceproblem resolutionorder processing
Soft Skills
organizational skillsattention to detailresults-orientedeffective communicationcustomer orientationconflict resolutionsound judgmentdecision-makingproblem solvingability to manage deadlines
Certifications
Bachelor's degree