Emergent, LLC

Sales Specialist

Emergent, LLC

full-time

Posted on:

Location Type: Office

Location: Virginia Beach • Virginia • United States

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • Sales Specialists are responsible for being knowledgeable in the company’s processes, proficiently assisting assigned sales representatives throughout the sales cycle.
  • The Sales Specialist provides support to the sales team by managing the company’s customer database, creating quotes, processing orders and performing other tasks in support of the Subscription Support team's sales goals with a focus on quote requests.
  • The Sales Specialist will use professional sales and customer service techniques in completing work requirements and is responsible for maintaining regular communication with sales team’s management and counterparts while completing sales tasks.
  • Research the market and generate leads through call blitzes and promotional campaigns that coincide with company initiatives as needed.
  • Support sales team’s efforts to win business through competitive sales techniques and knowledge of the company's products and services.
  • Understand and support established sales policies and procedures to provide proper and effective treatment to customers.
  • Provide administrative support to team by generating reports, logging support tickets, and processing deals for assigned reps and on other projects as needed.
  • Create sales quotes as required by sales, Management, and solicitation responses.
  • Utilize internal customer relation management (CRM) system to create and copy sales opportunities, update existing opportunities, document transaction history, and process sales orders.
  • Provide information and/or follow up with customers as requested.
  • Attend customer calls as well as forecasts calls with the manufacturer as required.
  • Other job tasks in support of the sales team, as assigned.
  • Maintains updated, organized files on all accounts in assigned territory.
  • Builds and maintains quality relations with existing assigned accounts.

Requirements

  • High school diploma or general education degree (GED); or 2-4 years related experience and/or training; or equivalent combination of education and experience.
  • 0-2 years’ experience providing administrative support in sales environment or previous customer services experience.
  • MS Office, proficient in Excel
  • Ability to learn Adobe Technologies and develop technology acumen
  • Attention to detail and accuracy in work product
  • Ability to develop and manage positive customer relationships
  • Reliable Professionalism
  • Problem Solving
  • Customer Service
  • Organization
  • Communication Proficiency, written & verbal
  • Results Driven
  • Self-Motivated
  • Strong Time Sensitivity & Management Skills
  • Prioritization
  • Multitasker
Benefits
  • Comprehensive Health, Dental, and Vision plans
  • Premier 401k retirement plan with corporate matching and a 529 college saving plan
  • Tax-advantaged Health Savings Account and Dependent Care Flexible Spending Account options
  • Legal Resources
  • Generous work/life balance opportunities supported by a PTO bank, paid holidays, leave programs and additional flex time off
  • Employee referral program
  • Employee recognition, gift and reward program
  • Tuition reimbursement for continuing education
  • Remote or hybrid work options
  • Engaging company events such as team building activities, quarterly awards, annual kick-off parties
  • Employee Resource Groups such as our Values & Women’s Leadership Committees – Focusing on charitable and volunteering events to give back to our community, creating an inclusive environment for all, and fun employee activities
  • Health and wellness-focused activities
  • Relaxation Spaces
  • In-office gourmet coffee, tea, fresh fruit and healthy snacks
  • Corporate GREEN approach – tracking energy consumption for reduction and purchasing only environmentally friendly products for our offices
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
administrative supportsales cycle managementcustomer database managementquote creationorder processingreport generationCRM system utilizationtransaction history documentationsales opportunity managementcustomer follow-up
Soft Skills
attention to detailcustomer relationship managementprofessionalismproblem solvingcustomer serviceorganizationcommunication proficiencyresults drivenself-motivationtime management
Certifications
high school diplomaGED