Onboarding Analyst

emerchantpay

Onboarding Analyst responsible for merchant compliance in payment services. Collaborating with the Underwriting team to evaluate merchant applications and ensure adherence to regulations.

Posted 6/18/2026full-timeSofia • 🇧🇬 BulgariaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Evaluating and analyzing merchant applications and business models according to internal guidelines;
Reviewing and verifying application documentation and conducting various background checks with internal and external tools to ensure compliance;
Reporting the results of the background checks to Account Management;
Collaborating closely with Account Management and other departments (if needed);
Ongoing monitoring of merchant compliance by using established tools, according to internal procedures.

Requirements

What you’ll need

Excellent English language skills – verbal and written;
Good analytical and problem-solving skills and strong attention to detail;
Experience with MS Office;
Willing to innovate, learn and share knowledge;
Proactive team player with excellent time-management and organizational skills;
Previous experience in the payment industry would be considered an advantage;
Knowledge of regulatory requirements (AML, KYC, etc.) would be considered an advantage.

Benefits

Comp & perks

Fast-growing payment company;
Excellent working conditions, casual atmosphere;
Modern, challenging, constantly growing business;
Professional development - books, trainings, certifications, etc.;
Team buildings and fun activities;
25 days paid holiday, 1 day for every 2 years with us;
Hybrid model of work – 3 days per week from the office (Gora Business Building, Sofia) and 2 days per week from home.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

analytical skillsproblem-solving skillsattention to detailregulatory requirementsAMLKYC

Soft Skills

excellent English language skillsproactive team playertime-management skillsorganizational skillswillingness to innovateknowledge sharing