Training Specialist

emerchantpay

Training Specialist developing e-learning materials and delivering various training formats at emerchantpay. Collaborating with stakeholders to enhance learning experiences and engage learners.

Posted 4/27/2026full-timeSofia • 🇧🇬 BulgariaJuniorWebsite

About the role

Key responsibilities & impact

Develop e-learning training content in different topics.
Maintain and upgrade company orientation training.
Partner with subject matter experts to ensure all training content is up to date.
Partner with stake holders to ensure learning needs across global locations are anticipated and met.
Build and maintain meaningful relationships with stake holders across the organisation.
Use different tools and methods for training planning, creation and execution.
Deliver training in various formats (webinars/workshops/online/live).
Create and follow various reports on training success.
Drive learners’ engagement through different training initiatives.
Collaborate proactively with the team on fostering a learning culture environment.

Requirements

What you’ll need

Proven experience (1+ years) in creating training materials.
Proven experience (1+ years) in delivering adult training in various formats.
Experience in working in multicultural environment.
Fluency in English.
Developed self-awareness and cultivated holistic approach towards the work.
Abilities to structure and deliver content from different knowledge areas.
Tech savvy, curious about new technology and its implementation on the job.
Familiarity with e-learning platforms is a plus.
Ability to understand and interpret reporting data.
Educational background in psychology, pedagogy, social sciences is considered an advantage.
Previous experience related to driving soft skills in a job setting is considered an advantage.
Familiarity with AI-powered tools, learning platforms, or technologies, and the ability to apply them in a training context, is considered an advantage.

Benefits

Comp & perks

Fast-growing payment company;
Excellent working conditions, casual atmosphere;
Modern, challenging, constantly growing business;
Professional development - books, trainings, certifications, etc.;
Team buildings and fun activities;
25 days paid holiday, 1 day for every 2 years with us;
Hybrid model of work - 3 days per week from GORA Office (close to Paradise Center) and 2 days per week from home.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

creating training materialsdelivering adult trainingreporting data interpretation

Soft Skills

relationship buildingstakeholder engagementself-awarenessholistic approachcontent structuringcuriosity about technologydriving soft skills