Automation Service Manager
EMCOR Group, Inc.
full-time
Posted on:
Location Type: Hybrid
Location: Chino • California • 🇺🇸 United States
Visit company websiteSalary
💰 $125,000 - $150,000 per year
Job Level
SeniorLead
About the role
- Oversee all aspects of the DDC Service department, including scheduling, dispatching, and operational efficiency
- Provide leadership and mentorship to service technicians, fostering technical excellence and customer focus
- Support technicians in troubleshooting complex DDC systems and programming in plain English
- Demonstrate proficiency with Schneider, Delta, and Distech programming platforms
- Manage department P&L, service contract profitability, inventory, and budgeting
- Act as the primary point of contact for high-level service contracts and escalated customer issues
- Stay informed on industry trends, technology advancements, and regulatory changes
- Identify and pursue new business opportunities, including national accounts and service projects
- Collaborate with account managers, estimators, operations, and engineering teams for seamless project execution
- Assist in job walks, scope definition, and proposal development for large service opportunities
- Negotiate contracts and close deals to maximize profitability
- Promote innovation and leverage technology to improve service efficiency
- Mentor team members and train sales staff on technical strategies
Requirements
- Bachelor’s degree in engineering, Business, or related field
- 10+ years in building automation, service operations, or related technical leadership roles
- Strong troubleshooting and programming skills; familiarity with Schneider, Delta, and Distech systems; ability to program in plain English
- Proven experience managing P&L, budgeting, and service contract profitability; strong understanding of business development strategies
- Proficiency in Microsoft Office Suite; experience with building automation software and service management tools
- Excellent communication, leadership, and customer service skills; ability to handle escalated issues professionally; strong strategic thinking and market analysis capabilities
Benefits
- medical, dental, and vision coverage
- health savings and flexible spending accounts
- life insurance
- disability
- a 401(k) Savings Plan
- College Coach
- employee assistance program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
troubleshootingprogrammingbuilding automationP&L managementbudgetingservice contract profitabilitybusiness development strategiestechnical excellenceservice efficiency
Soft skills
leadershipmentorshipcustomer focuscommunicationstrategic thinkingmarket analysisproblem-solving
Certifications
Bachelor’s degree in engineeringBachelor’s degree in Business