EMC Insurance Companies

Records Management Consultant

EMC Insurance Companies

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $78,726 - $119,646 per year

About the role

  • Administers and maintains the corporate records management policy, translating requirements into system‑ready rules across data record repositories including shared drives, M365, and business systems.
  • Partners with relevant teams who own their retention schedules to ensure alignment with EMC standards and supports policy development, enforcement, and practical application.
  • Identifies automation and workflow opportunities.
  • Leads unstructured data cleanup initiatives in partnership with IT, enabling retention and disposal at scale.
  • Uses analysis and content discovery tools to drive defensible data reduction.
  • Partners with IT to ensure system configuration for retention, lifecycle automation, and secure disposal.
  • Collaborates with IT to test system tuning and ensures retention and deletion rules are correctly implemented.
  • Collaborates with Legal, Claims Legal, and IT to ensure the accurate suspension of destruction activities.
  • Maintains thorough documentation and audit trails for litigation readiness.
  • Conducts regular audits of data record repositories to verify retention compliance, storage practices, accuracy, and disposal documentation.
  • Summarizes findings and recommends technical and process improvements.
  • Guides business units on retention and classification, including file storage standards, repository use, naming conventions, version management, and digital hygiene practices.
  • Develops and delivers targeted training, job aids, and technical guidance to increase user adoption of standards and improve compliance behaviors related to records management.
  • Offers practical solutions that help business units manage information efficiently.
  • Supports the implementation of new tools and technologies for classification, indexing, digital archiving, and lifecycle management.
  • Engages in system evaluations, contributes to configuration decisions, and validates vendor functionality during implementation.
  • Prepares concise reports that summarize repository risk, compliance status, automation opportunities, and progress toward records management remediation goals.
  • Communicates actionable recommendations to Compliance and IT leadership.
  • Oversees off‑site physical storage processes by allocating storage costs, coordinating destruction orders, and updating suppliers.
  • Supports business units with content reporting and assists Administration with retrieval and fulfillment requests as needed.
  • Researches regulatory and industry best practices of records management requirements, analyzes gaps in existing processes and systems, and delivers targeted recommendations to strengthen compliance and reduce operational risk.

Requirements

  • Bachelor’s degree in business, insurance, information management, information systems, or related field or equivalent relevant experience
  • Six years of experience in records management, information governance, or related experience
  • Insurance industry experience preferred
  • Professional certifications related to insurance or records management preferred
  • Advanced understanding of digital recordkeeping standards, retention requirements, and lifecycle management
  • Strong technical understanding of data storage environments, indexing, and repository governance
  • Strong understanding of unstructured data and file analysis tools
  • Strong project management skills
  • Strong analytical, diagnostic, and problem-solving skills
  • Excellent written and verbal communication skills
  • Proficiency in Microsoft Office; familiarity with Microsoft 365, SharePoint Online, and similar platforms
  • Proven ability to lead complex projects, influence senior stakeholders, and drive organizational change
  • Ability to manage multiple projects and collaborate across departments
  • Ability to exercise discretion and maintain confidentiality of sensitive information.
Benefits
  • Outstanding benefits with life, medical, dental, vision and prescription drug coverage
  • Competitive paid time off plan and a full day of volunteer time off annually
  • Financial incentives, including a 401(k) plan match, pension plan, OneEMC bonus plan and recognition and anniversary awards
  • Professional development and growth opportunities, including tuition reimbursement
  • Wellness initiatives to improve team member well-being and reduce health insurance costs
  • Flexibility to dress for your day and opportunities for alternative work arrangements
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
records managementinformation governancedigital recordkeeping standardsretention requirementslifecycle managementdata storage environmentsindexingunstructured data analysisfile analysis toolsproject management
Soft Skills
analytical skillsdiagnostic skillsproblem-solving skillswritten communicationverbal communicationcollaborationinfluencing skillsorganizational change managementdiscretionconfidentiality
Certifications
professional certifications in insuranceprofessional certifications in records management