Emburse

Senior Billing Platform System Administrator

Emburse

full-time

Posted on:

Location Type: Hybrid

Location: Boston • Massachusetts • United States

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Job Level

Senior

Tech Stack

ERPSQL

About the role

  • Serve as primary administrator for Billing Platform, managing configuration, permissions, workflows, and data integrity.
  • Support daily billing operations, including invoice generation, credit/debit memos, and integration between Salesforce, BillingPlatform, and NetSuite.
  • Partner with Finance and RevOps to ensure accurate contract, billing, and revenue data across systems.
  • Lead root-cause analysis and resolution of billing and integration issues; document fixes and preventative measures.
  • Design and implement system enhancements, process automations, and custom configurations to streamline billing and reporting.
  • Maintain compliance with internal controls and audit requirements; assist with SOX and SOC testing as needed.
  • Collaborate with Business Systems and Finance leadership on system roadmap, release management, and platform governance.
  • Provide tier-2/3 support and user training for billing and revenue operations teams.

Requirements

  • 5+ years of hands-on experience administering a usage-based billing system (Billing Platform™, Zuora, Chargebee, SuiteBilling, Zone Billing or similar).
  • Strong understanding of Quote-to-Cash, Revenue Recognition, and Order Management processes.
  • Experience integrating CRM (Salesforce) and ERP (NetSuite) systems in a SaaS environment.
  • Solid knowledge of data governance, audit readiness, and financial compliance principles.
  • Intermediate to advanced SQL and reporting skills a plus.
  • Excellent analytical, troubleshooting, and communication skills; able to translate business needs into technical solutions.
  • Bachelor’s degree in Information Systems, Finance, Accounting, or related field preferred.
Benefits
  • Competitive pay
  • Flexible work
  • Inclusive, collaborative environment
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Billing PlatformZuoraChargebeeSuiteBillingZone BillingSQLreportingdata governanceprocess automationsystem enhancements
Soft Skills
analytical skillstroubleshootingcommunication skillscollaborationleadership