
Configuration Engineer I
Emburse
full-time
Posted on:
Location Type: Hybrid
Location: Barcelona • 🇪🇸 Spain
Visit company websiteJob Level
Junior
Tech Stack
GroovyJavaJenkinsPythonSQL
About the role
- Configure the product to meet the complex needs and requirements of the customer (using Java, Python, JSON, Groovy, Jenkins, GitHub etc.)
- Collaborate with project managers and customers to ensure SLAs are met and quality of configuration is maintained
- Provide excellent customer service to customers by phone, email and Salesforce
- Test completed configuration to ensure solutions meet the original request
- Proactively provide updates to project managers and follow up with customers where needed on active requests
Requirements
- Bachelor’s degree in Computer Science or related field, or equivalent years’ experience
- 1 years’ experience in customer service, support, web design/development or related role
- 1+ years’ experience with Object Oriented Java experience in a technical environment
- 1+ years’ experience in SQL in a Production environment
- 1+ years’ experience with Java, Python, JSON
- Experience using Salesforce
- Critical thinking and problem-solving ability
- Ability to work in a fast-paced, deadline-driven environment under close supervision
- Strong interpersonal communication skills (written and verbal); ability to explain technical concepts to non-technical users
- Balance multiple concurrent requests within set workload expectations
- Strong knowledge of business productivity software such as word processor and spreadsheet programs required
- Learner’s mindset with drive and ability to consistently improve knowledge and abilities
- Ability to create database queries (SQL) to validate results and troubleshoot issues
Benefits
- Equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
- Opportunity to speak openly with engineers about their experiences working at the company.
- Productive decision-making process usually completing interviews within two weeks.
- Competitive salary and benefits package is implied but not explicitly stated in the benefits section.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
JavaPythonJSONGroovyJenkinsGitHubSQLObject Oriented ProgrammingDatabase queriesWeb design
Soft skills
Customer serviceCritical thinkingProblem-solvingInterpersonal communicationAbility to explain technical conceptsTime managementLearner's mindsetAbility to balance multiple requestsAdaptabilityAttention to detail
Certifications
Bachelor’s degree in Computer Science