Customer Support Representative, Maintenance
Embraer
Training Coordinator
Embraer
full-time
Posted on:
Location Type: Office
Location: Fort Lauderdale • Florida • 🇺🇸 United States
Visit company websiteJob Level
Junior
About the role
- Responsible for the administrative side of training programs and ensuring employees receive required knowledge
- Assist with new training programs and update existing programs
- Direct hands-on involvement with all programs associated to the Learning Management System (LMS)
- Maintain training records manually and through computer database (LMS system)
- Coordinate required yearly drug/alcohol training, OJT training with operational departments, and outside employee development training including Supervisory Drug and Alcohol training
- Maintain an FAA approved company-training manual
- Maintain management reports from training database/LMS
- Maintain technical library to support in-house training requirements
- Perform administrative functions of the Training Department as assigned
- Assist in New Hire Employee Orientation as required/requested
- Coordinate student travel/hotel arrangements
- Coordinate training contracts with outside vendors
- Assist Training Manager and/or Instructors in preparation for Technical Training
- Coordinate and maintain training manuals and training support equipment
- Deliver training sessions which may include safety policies, procedures, and sexual harassment awareness training
Requirements
- High School Diploma required, prefer 2/4 year Degree
- Generally 1-3 years of experience in area of responsibility
- Experience in administrative/clerical role
- Prefer practical experience with audit procedures (may be met by formal auditor training or prior experience as an auditor)
- Helpful if candidate has knowledge of safety and operating procedures while working around aircraft
- Knowledgeable of the following applicable regulations: FAA; NFPA; OSHA
- Ability to understand company SOP’s and customer GMM’s
- Well versed in Excel, Word and PDF
- Working knowledge of Microsoft Excel, Word, PowerPoint and Adobe PDF X
- Ability to work flexible hours and different shifts as needed, to include weekends and/or 2nd/3rd shift schedule
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
administrative functionstraining program developmentLMS managementrecord maintenanceaudit proceduressafety policiestraining deliverytechnical training preparationemployee orientation
Soft skills
organizational skillscommunication skillsflexibilitycoordination skills
Certifications
High School DiplomaFAA approved training manualSupervisory Drug and Alcohol training
