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AI Automation Specialist
Embrace Software IncAI Automation Specialist at Embrace Software focusing on business transformation and AI workflows across multiple B2B SaaS companies. Collaborates on diverse projects and implements real AI solutions.
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Process Transformation — Map broken processes, identify inefficiencies, and redesign how teams operate. Convert vague business problems into structured workflows, dashboards, and system changes.
- AI & Automation Implementation — Build real AI-powered workflows for lead research, reporting, CRM updates, support automation, document processing, and internal assistants. Using tools like Claude, ChatGPT, n8n, Make, Zapier, Power Automate, UiPath, and APIs.
- Systems Rollouts — Implement and improve CRM, Helpdesk, ERP, HRMS, and reporting platforms. Gather requirements, configure systems, support UAT, clean data, and drive real user adoption.
- Data, Reporting & Dashboards — Analyze business data, build Advanced Excel dashboards, create KPI reports, and give leadership clean, actionable data to make faster decisions.
- Portfolio Enablement — Work across multiple acquired SaaS companies to standardize processes, automate workflows, and build scalable operating models. New business, new problem, every week.
Requirements
What you’ll need- 3+ years in Business Analysis, Automation, Digital Transformation, Operations, or Systems Implementation
- Hands-on experience with automation platforms — Make, Zapier, n8n, Power Automate, UiPath, or similar
- Active experience with AI tools — Claude, ChatGPT, Gemini, or other LLM platforms
- Ability to design AND build AI-enabled workflows end to end
- Advanced Excel — formulas, Pivot Tables, XLOOKUP, dashboards, data validation
- Experience with CRM, Helpdesk, ERP, HRMS, or project management tools
- Good understanding of APIs, integrations, and data flows
- Strong documentation skills — SOPs, process maps, implementation plans
Benefits
Comp & perks- Competitive salary commensurate with experience.
- Opportunities for career advancement and professional development.
- Experience collaborating with a diverse, global team within a remote work setting.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Business AnalysisAutomationDigital TransformationOperationsSystems ImplementationAdvanced ExcelData AnalysisKPI ReportingWorkflow DesignProcess Mapping
Soft Skills
DocumentationProblem SolvingCollaborationCommunicationUser Adoption