Business Consultant, AI, Data, Digital Transformation
Embrace Software Inc
full-time
Posted on:
Location Type: Remote
Location: United States
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Tech Stack
About the role
- Gather and document business requirements across Sales, Marketing, HR, and Operations.
- Map “as-is” and “to-be” processes and identify improvement opportunities.
- Assist in designing and implementing new processes post-acquisition.
- Evaluate process efficiency and recommend improvements using data and technology.
- Identify opportunities to leverage AI and Generative AI in business workflows.
- Design, build, and deploy agentic AI workflows and multi-step AI agents for end-to-end process automation.
- Develop and implement LLM-powered solutions (e.g., lead qualification, support automation, document processing, internal assistants).
- Design prompts, logic flows, and decision frameworks for AI-driven automation.
- Integrate AI solutions with business systems (CRM, ERP, Helpdesk, internal tools) using APIs and automation platforms.
- Collaborate with technical teams to ensure seamless deployment and scalability of AI solutions.
- Continuously monitor and optimize AI workflows for accuracy, performance, and business impact.
- Assist in the implementation of enterprise tools (CRM, ERP, Helpdesk, HRMS).
- Evaluate and recommend software platforms aligned with business needs.
- Translate requirements into functional specifications.
- Support UAT, deployment, and adoption of systems.
- Implement tools to improve productivity and visibility across the business.
- Perform data analysis using Advanced Excel (Pivot Tables, XLOOKUP, Index-Match, dashboards, and basic data modeling).
- Analyze business data to identify trends, inefficiencies, and improvement opportunities.
- Build reports, dashboards, and KPIs to support data-driven decision-making.
- Support stakeholders with actionable, data-backed insights.
- Assist in data migration activities across systems, ensuring smooth transitions.
- Perform data cleansing, validation, and reconciliation to maintain data accuracy and integrity.
- Support system integrations via APIs and automation platforms to enable seamless data flow.
- Ensure consistency, accuracy, and reliability of data across tools and systems.
- Assist in standardizing processes across portfolio companies.
- Support implementation of systems, reporting, and automation frameworks.
- Monitor and evaluate the effectiveness of implemented changes.
- Work closely with senior team members on transformation initiatives.
- Work with founders, leadership, and cross-functional teams.
- Translate business problems into tech-enabled (including AI) solutions.
- Create documentation (BRDs, FRDs, SOPs, process maps).
- Communicate insights and recommendations effectively.
Requirements
- 3+ years of experience in Business Analysis, Consulting, Automation, or Digital Transformation.
- Strong hands-on experience in building agentic AI workflows.
- Experience working with LLMs (OpenAI, Claude, Gemini) and AI-driven use cases.
- Experience with workflow automation tools (Make, Zapier, Power Automate, UiPath, etc.).
- Strong proficiency in Advanced Excel (formulas, Pivot Tables, dashboards).
- Experience in software implementation (CRM, ERP, Helpdesk tools).
- Experience with data analysis, data cleansing, and migration.
- Understanding of APIs, integrations, and system connectivity.
- Strong analytical and problem-solving skills.
Benefits
- Competitive salary commensurate with experience.
- Opportunities for career advancement and professional development.
- Experience collaborating with a diverse, global team within a remote work setting.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business analysisautomationdigital transformationagentic AI workflowsLLMsdata analysisdata cleansingdata migrationworkflow automationAdvanced Excel
Soft Skills
analytical skillsproblem-solving skillscommunicationcollaborationdocumentation