Customer Success Manager – Gut Health Startup
embelly
CRM & Email Marketing Manager – Full-time, 100% remote possible
embelly
full-time
Posted on:
Location Type: Hybrid
Location: Berlin • 🇩🇪 Germany
Visit company websiteJob Level
JuniorMid-Level
About the role
- CRM, email & WhatsApp marketing
- Planning, execution & optimization of campaigns and automations (Klaviyo, ChatArmin)
- Development of targeted customer journeys for customers & partners
- Segmentation, A/B testing, performance analysis, and more with a focus on retention & reactivation
- Collaboration & coordination
- Close alignment with Marketing, Design, Product & Copywriting
- Briefings & sparring for content, landing pages and lead campaigns
- Managing CRM processes with HubSpot, Typeform and Gorgias
Requirements
- At least 2 years of experience in CRM or email marketing (DTC or health sector a plus)
- Strong knowledge of Klaviyo — initial experience with ChatArmin or WhatsApp marketing desirable
- You think in funnels, love automation and find pragmatic solutions
- Good balance of analytical mindset and creative intuition
- Self-driven, hands-on and proactive — you don’t wait to be assigned tasks
- Fluent German (C1) & good English
- Bonus: copywriting skills or a background in health topics
Benefits
- Purposeful work: we help people with real health issues
- Exciting challenges: technical, strategic and content-related
- Visibility & responsibility: you truly make an impact
- Freedom & ownership: your ideas matter
- Steep learning curve & collaboration: work with experts in medicine, marketing & product
- Flexible working hours, home office & great team vibes
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
CRM marketingemail marketingcampaign planningA/B testingperformance analysiscustomer journey developmentsegmentationautomationcopywritingfunnel thinking
Soft skills
collaborationcoordinationanalytical mindsetcreative intuitionself-drivenhands-onproactive
