Web Experience Strategy Lead
ResMed
Associate Director, Product Design
Embark Veterinary
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $180,000 - $210,000 per year
Job Level
Senior
About the role
- Define and champion Embark's design strategy for personalized pet care experiences by leading strategic discovery and user research to understand pain points and validate opportunities.
- Facilitating cross-functional workshops to align Product, Science, Marketing, and Engineering around user-centered solutions.
- Synthesizing research findings, user feedback, and scientific insights into actionable product opportunities that drive behavioral change, engagement and community.
- Ensure cohesive user experience, brand cohesion and design quality across our product portfolio, app and web surfaces.
- Act as a player-coach, contributing hands-on design work while mentoring and guiding your team.
- Work closely with Product Management and Engineering to translate designs into scalable, performant implementations and manage tradeoffs.
Requirements
- 7 years of professional design experience, with a minimum of 2 years in a leadership role
- Strong strategic thinking: Ability to lead discovery, synthesize complex information, and facilitate alignment around product direction
- Systems thinking: Can work across multiple touchpoints and teams to create cohesive experiences
- Design Craft: Solid skills across UX strategy, research, interaction, and visual design
- Technical literacy: Can collaborate effectively with engineering and understand implementation constraints
- Experience in growth-focused product design and leading habit-forming product strategies
- Strong communication skills, able to present design solutions and inspire confidence among executives and non-design stakeholders.
- Experience hiring, structuring, or scaling a design team.
- Familiarity with freemium or trial-to-paid monetization models and balancing engagement vs. premium value.
- Demonstrated capacity to quickly learn and design for emerging technologies, such as AI/LLM, with a focus on translating complexity into simple, behaviorally impactful experiences.
Benefits
- Flexible vacation policy – take the time you need, when you need it.
- Paid parental leave – plus paw-ternity leave for new pet parents!
- Every other Friday off in the summer – enjoy those long weekends.
- Subsidized pet insurance – because our pets are family.
- Big-company benefits with a startup feel – including a 401k match, semi-annual bonus, commuter benefits, and premium healthcare.
- Competitive salaries and stock options – be an owner in what we’re building.
- New MacBook Pros or Windows devices – the tools you need to succeed.
- Continuing education support – conferences, learning resources, and career growth opportunities.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
UX strategyuser researchinteraction designvisual designproduct designhabit-forming product strategiesAILLMdesign synthesisdesign quality
Soft skills
strategic thinkingsystems thinkingstrong communicationmentoringfacilitationteam leadershipcollaborationinspiring confidencealignment facilitationbehavioral change
