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About the role
Key responsibilities & impact- Analyze and improve existing processes across different departments (for example, Sales/Customer Support, etc.)
- Reduce manual work using automation tools and AI-based solutions
- Handle technical requests in internal chats, including resolving issues related to tools such as HubSpot, Aircall, Stripe, and similar platforms
- Research tools, workflows, and technical solutions to support business needs
- Design and introduce new processes that improve operational efficiency
Requirements
What you’ll need- Mid-level experience in automation, process optimization, or operations
- Proficiency in English at a B2 level or higher
- Proven ability to learn new tools and systems quickly
- Experience working independently with documentation and troubleshooting resources
- Strong communication skills with both technical and non-technical stakeholders
- High level of ownership and self-motivation
- Ability to collaborate with stakeholders and organize personal workload effectively
- Strong communicator able to explain technical topics to non-technical stakeholders, self-motivated, proactive, and ownership-driven.
- Comfortable collaborating with stakeholders and able to plan and prioritize own tasks effectively.
Benefits
Comp & perks- Competitive Salary and Bonuses: We value your contributions and offer competitive compensation and performance-based incentives.
- Comprehensive Benefits: Enjoy gym membership reimbursements, mental health benefits, generous vacation allowances, and complimentary access to all our courses.
- Flexible Work Environment: Work remotely with a schedule that accommodates your personal and professional needs.
- Growth Opportunities: Join a company committed to your professional development, offering abundant opportunities for career advancement.
- Innovative Culture: Be part of a team that values creativity, collaboration, and intellectual curiosity.
- Impactful Work: Contribute to a mission that is reshaping the future of online education.
- Professional Development: Take advantage of learning opportunities and growth prospects within a forward-thinking company.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
automationprocess optimizationoperations
Soft Skills
strong communication skillsself-motivationownershipcollaborationtask prioritization