Senior Account Manager

Elmwood Brand Consultancy

Senior Account Manager strategically leading client relationships at a London agency. Positioning brands across various consumer touchpoints and delivering project excellence.

Posted 7/7/2026full-timeLondon • 🇬🇧 United KingdomSeniorWebsite

About the role

Key responsibilities & impact

Strategically lead the day-to-day relationship with clients and continue to build wider strong relationships
Help clients position their brands across multiple touchpoints and the consumer journey - from brand identity to packaging, through to motion, activation, and experience
Lead account and project activity, identifying any road-blockers or potential issues ahead and solving these proactively
Drive forward the creative for any brief, partnering with the creative teams to deliver with excellence
Deep understanding of the client's business and needs, understanding their product/service, goals, motivations, pressures, and challenges
Bring strategic insight to client conversations and refocus creative teams and clients with strong negotiation skills
Strong commercial acumen to scope and deliver viable project plans, budgets and timelines

Requirements

What you’ll need

You have previous experience working in a similar agency environment
You have experience of working with clients across a global footprint
You have proven confidence to negotiate and communicate with both peers and clients
You have experience working on FMCG or consumer product brands, with an understanding of packaging and production processes — from artwork management through to print and manufacturing
You have held the position of a trusted voice and leader to clients, providing appropriate advice and guidance from the beginning to end of a project
You possess strong financial skills with the ability to deliver on client needs and budget
You have the ability to think about the "big idea" with strong attention to detail and proven execution

Benefits

Comp & perks

26 days base holiday plus Christmas closure, inspiration days and oxygen days
5% pension contribution with salary sacrifice
Hybrid working environment 2-3 days in the office with an anchor day (Thursday)
Flexible working hours (8-10am and 4-6pm) and 3PM finish Fridays
Monthly home working allowance
Annual salary review and bonus scheme
Performance based promotions
Healthcare cashback scheme and life assurance
Enhanced parental benefits
Annual Summer and Christmas party
Up to 4 weeks’ ‘Workcation’ every year

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Project PlanningBudget ManagementArtwork ManagementProduction ProcessesBrand Strategy

Soft Skills

CommunicationAttention to DetailProblem SolvingLeadership