Forward Deployed Integration Engineer
ellowtech
contract
Posted on:
Location Type: Remote
Location: United States
Visit company websiteExplore more
About the role
- Work directly with enterprise customers to deploy and configure our platform in their production environments.
- Serve as the hands-on technical expert during onboarding, integration, and expansion phases.
- Troubleshoot issues in real time, owning them through resolution.
- Integrate our platform with customer systems, APIs, data sources, authentication frameworks, and enterprise workflows.
- Implement custom scripts, connectors, or extensions in Python where needed.
- Configure Azure-based deployments and assist customers with best practices.
- Gather customer feedback and translate real-world use cases into actionable product insights.
- Collaborate with internal engineering to reproduce issues, validate fixes, and enhance stability.
- Develop playbooks, checklists, migration guides, and integration best practices.
Requirements
- 4+ years in software engineering, solutions engineering, implementation engineering, or forward-deployed roles.
- Experience working directly with enterprise customers in technical engagements.
- Hands-on experience deploying or integrating systems on a major cloud provider, ideally Azure.
- Strong Python experience in production contexts.
- Experience working in fast-paced startup or high-growth environments is a plus.
Benefits
- Health insurance
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
PythonAPI integrationcustom scriptsconnectorsAzuredeploymenttroubleshootingproduction environmentsintegration best practicesmigration guides
Soft skills
customer engagementproblem-solvingcollaborationfeedback gatheringcommunicationtechnical expertisereal-time issue resolutionactionable insightsadaptabilityorganizational skills