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Patient Access Analyst
Ellit GroupsEpic Certified Analyst at Ellit Groups optimizing Patient Experience and Patient Access workflows. Collaborating with healthcare IT teams to enhance scheduling and patient engagement tools.
About the role
Key responsibilities & impact- Build, configure, and maintain Epic Patient Access applications, including Epic Cadence and Epic Prelude
- Support and optimize referral workflows, ensuring accurate routing, processing, and follow-up
- Maintain and enhance scheduling build including visit types, decision trees, and scheduling rules
- Support and troubleshoot patient engagement workflows within Epic MyChart
- Resolve Help Desk tickets related to Cadence, Prelude, MyChart, and referral workflows in accordance with SLAs
- Support Real-Time Eligibility (RTE) processes and ensure accurate insurance verification
- Partner with Patient Access, Revenue Cycle, and clinical operations teams to improve workflows and user experience
- Participate in system testing, validation, and implementation of enhancements and upgrades
- Analyze access-related issues and recommend system or workflow improvements
Requirements
What you’ll need- Candidates must be certified in the following Epic applications: Epic Cadence Certification
- Epic Prelude Certification
- Epic Welcome Certification
- Epic MyChart Certification
- Epic Referrals Certification
- Strong hands-on experience in Epic Patient Access environments
- Deep knowledge of: Decision Trees Visit Types configuration and maintenance
- Real-Time Eligibility (RTE) workflows
- Referral workflows and scheduling optimization
- Help Desk ticket resolution and end-user support
- Experience working in healthcare IT, preferably supporting Epic access applications
- Strong analytical, troubleshooting, and communication skills
- Ability to work independently in a remote, fast-paced support environment.
Benefits
Comp & perks- Competitive salary and benefits package.
- Opportunity to work in a collaborative and innovative environment.
- Professional development opportunities to advance your career.
- Flexible work arrangements to promote work-life balance.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Epic Patient Access EnvironmentsDecision Trees ConfigurationVisit Types MaintenanceReferral Workflows OptimizationScheduling Build EnhancementSystem Testing and ValidationWorkflow Improvement Analysis
Soft Skills
Analytical SkillsTroubleshooting SkillsCommunication SkillsIndependent Work
Certifications
Epic Cadence CertificationEpic Prelude CertificationEpic MyChart CertificationEpic Welcome CertificationEpic Referrals Certification